Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. 

Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world! 

Responsibilities

Pre-Sales Support 

• Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. 

 Technical Delivery 

• Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability. 
• Participates in meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements. 
• Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Delivers against Work Breakdown Structure (WBS). 
• Implements technical solutions by completing assigned project tasks with defined quality standards and following Microsoft Services processes. May oversee aspects of implementation. 
• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues. 

• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, define the root cause, and establish recovery actions to improve experience. 

 Intellectual Property Management 

• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellection property content and seeks areas that are available for more IP. 

 Business Development 

• Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. 

 Readiness 

• Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain senior team members. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft. 

 Operational Excellence 

• Completes operational tasks and readiness, and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). 

 Other 

• Embody our culture and values 

Qualifications

Required/ Minimum Qualifications 

• Passion for delivering projects around Azure Cloud, BI, AI and Big Data Solutions 
• Experience in project delivery using Agile and DevOps methods 

• Experience working with large data volumes in environments that require high availability and / or complex security 
• Excellent Communication skills 
• Team Player 

 You have hands-on experience with at least 3 of the following technologies: 

• SQL server 
• Azure SQL DB 
• Synapse Analytics 
• Azure Data Lake Storage 
• Azure Data Factory 

• CosmosDB 
• Azure Analysis Services 
• PostgreSQL 
• Synapse Spark pools 
• DataBricks 

• Power BI 

 Additional or Preferred Qualifications 

• Experience working in a Services organization in a consulting capacity 
• Experience working on multi-phase global implementations 

• Local language and English verbal and written communications skills are a must.