Job Description
What if you were in charge of the success of Toucan Toco’s projects with our client?
YOUR MISSION & PROJETS
Day to day :
- You run various projects for our clients: You define, and help framing the client needs. You animate workshops, design & configure the tool, ensure good coordination with our internal teams, as well as with the clients
- You manipulate data : You integrate the data of your client into Toucan Toco’s application
- You contribute to the constant improvement of the tool & unite/create cohesion around the product
- You help building the US delivery team by creating workflows and contributing to the continuous improvement of our methods
- You contribute to Toucan Toco’s expansion : Training partners & clients, leading international projects, engaging with your US & French team, etc.
- You manage your own portfolio of clients: You will be responsible for your own accounts on the long term, ensuring their satisfaction and growth, creating upsell and client retention
BENEFITS FOR YOU
- Perfect timing to make a place for yourself in a growing organization with proven product-market-fit, strong traction and solid customer base
- You will collaborate with a team of software developers, designers, sales and consultants
- You’re autonomous, your initiatives are greatly encouraged
- You set up a trendy product that makes data sexy, and you help improve its features by being in a privileged position between our clients and the product team.
- You have an essential influence in the success of a SaaS software
Job ID: 122210