Are you a hands-on CRM Senior Campaign Manager with specific Salesforce Marketing Cloud experience?

Working within the Global CRM campaign team, you will be passionate, hardworking and have extensive digital CRM experience. This role is vital to ensure the consistent drive forward to better personalised messaging across all our channels (email, sms, push, social and site). Interesting? Join us!

Core responsibilities

•Lead the CRM Campaigns team, deciding and designing the “how” and “who” for all direct outbound CRM comms

•Organise and priortise work using JIRA

•Ensure processes and QA are all at the highest level.

•Work closely with the CRM Comms Manager on planning and optimization opportunities.

•Work closely with the CRM Testing & Personalisation Manager on personalisation and testing opportunities.

•Work with various partners on accelerations, trouble shooting and roll out of new functionality

Play your part in our team succeeding

As a part of our Retail organisation, the Global Ecommerce team drives the development of LEGO.com and digital shopper channels across regions, including new market entry, and plays a pivotal element of our commercial strategy.

Working with such a cross-functional team to support delivering amazing shopper experiences for our entire fan base means a continuously changing, dynamic work environment and ability to see a real impact in how we bring LEGO values to life on a daily basis.

Do you have what it takes?

•Extensive working knowledge of Salesforce Marketing Cloud and core CRM principles

•Experience with the complexity of dynamic comms (over 70 locales)

•Technical aptitude

•Basic working knowledge of HTML and AmpScript

•Highly organised, structured, enthusiastic, positive and pragmatic approach

•Significant experience with email marketing

•Open, collaborative communication style, with experience of working across cultures and time zones to build connected, balanced relationships

•Experience managing a team

Preferred:

•Experience with other channels such as PUSH, SMS and social is preferred

•Experience with ecommerce platforms or the retail industry is preferred

•Experience with SQL is useful

Join the global LEGO® team

What’s in it for you? Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.