Job Description:

As a Senior Business Consultant, you will work within the WI Agile framework as a member of the Customer Solutions Chapter. Partnering with multiple squad leaders to provide effective product leadership and management with a focus on communication, risk mitigation, quality assurance, effective delivery and building positive relationships.

In this role, you'll be responsible for delivering quality solutions by supporting the successful planning, execution, and delivery of initiatives while ensuring consistency with Product strategy, commitments, and goals.

The successful candidate should be curious, love to tackle problems and be willing and comfortable operating in the gray. Also, the candidate needs to be an excellent communicator comfortable with communicating with senior leaders within the firm. You will be involved with the Employee & Associate Content Product Area and work closely with a team of cross-functional, multi-disciplinary, Business and Technology partners

Expertise and Skill you Bring

Customer obsessed; committed to delivering frequent, high business value features

Proficiency in various business analysis methodologies, including data analysis, uses case development, story writing, and user acceptance testing and product documentation. Ability to use of data in decision making, both in day-to-day leadership and strategic tradeoff analyses

Ability to clearly articulate product vision and features

5+ years of proven experience leading sophisticated, multi-workstream, multi-year programs

Strong communication skills, including strength in working across functional boundaries, and interact, influence, and work effectively with various levels of management and peers

Skills to proactively inspire change, conduct planning sessions with team members to break down work and prioritize and plan for delivery, ensuring acceptance and readiness at key phases of the delivery cycle

Strong consulting and conflict resolution skills

Strong time management and organizational skills with the ability to balance a range of priorities

Ability to find opportunities to innovate and take thoughtful risks to get the work done better and faster

Bachelor’s degree preferred

Financial services and agile experience preferred

Value you Deliver

Understand Workplace Investing business and organizational structures

Work with key partners to define product features and maintain awareness of internal and external market trends

Actively manage partner expectations and maintain strong communication throughout each release

Lead organizational readiness activities, addressing obstacles and opportunities related to product delivery

Synthesize feedback to influence the squads’ goals and visions

Partner with Squad Leaders to develop and prioritize product strategies. Communicate potential issues to the Squad Leaders in a clear and timely manner

Collaborate across multiple squads within Domain to ensure backlog alignment and coordinate initiatives as appropriate

Facilitate Client and Associate experience conversations with business partners using journey mapping and other design processes

Continuously improved execution through a culture of learning and experimentation (educated risk taking) and data driven, timely decision making

Proactively partnering with technology delivery teams, business partners, and other center of excellence leaders to:

influence strategic decisions

measure performance through established critical metrics and deliver agreed upon business, technology, and people results

set and enforce standards and ensure the work performed is aligned with established road maps

remove impediments to deliver value

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.