Senior Business Change Manager

Senior Business Change Manager | Permanent | Dunstable

Whitbread is investing heavily into its people and its technology, and as such are looking to hire a Senor Business Change Manager to be the lead on business change projects across our organisation.

About the role:

• Functional responsibility for the change management capability across the Change Delivery function, including the running of Whitbread’s Change Management Centre of Excellence
• Responsible for delivering the overall business change plan for the IT function
• Accountable for the successful execution of business change to projects, programmes and overall portfolios to ensure successful adoption
• Responsible for the definition and maintenance of the IT change impact plan in support of Whitbread’s 3 year digital and IT transformation plan
• Assure all business change plans are delivered on time, on budget and to expected standards
• Line management of internal and external business change managers, driving consistency and high quality
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What you’ll be doing:

• Deliver change into the organisation through the advisory and application of ‘best in class’ change management
• Ownership and continuous improvement of business change methodologies, tools and development of the business change community
• Line manage business change team (currently 3 B18 Business Change Managers)
• Manage the business change resource capacity against overall workplan demand, ensuring necessary action taken to recruit both internal and external resources as required
• Manage full supplier relationship with appropriate change management agencies
• Lead the development of business change plans within programme/projects (which should be integrated with broader project plans)
• Develop and maintain a Change Management Centre of Excellence that represents best in class business change
• Proactively monitor overall progress of business change plans, resolving issues and initiating corrective action as necessary
• Effectively identify and manage senior stakeholders in the interests of business change delivery, communicating progress proactively
• Present business change initiatives/plans to the appropriate Boards as required for steer and approval
• Represent the business change function to senior stakeholders, up to and including ExCo
• Drive consistency and quality across the business change capability
• In conjunction with the Project/Programme Manager communicate progress with senior and peer stakeholders

What you’ll need:

• Extensive experience of change management best practice and methodologies
• Successful delivery of change management in a similar (eg. FTSE 100) organisation or across multiple clients in a top tier consulting organisation
• Experience of dealing with a complex and demanding array of senior stakeholders
• People leadership and management, to successfully achieve project objectives
• Experience working in/with teams who employ both incremental and iterative methodologies
• Strong understanding of project and programme delivery methodologies
• Understanding of PMO practices
• Benefits realisation management methods and processes
• Resource planning/allocation management

Whitbread is an inclusive employer. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We welcome your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as gay, lesbian, bi-sexual, trans sexual, non binary or use another term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.