Job Description:

The Role

 Fidelity Labs is looking for a Senior Business Analyst to join a newly founded startup. The startup’s focus is building innovative technology for financial advisors and their clients. This role will be responsible for wearing a variety of hats, including analyzing and synthesizing large datasets, supporting new product experiments with the target audience to better understand feature desirability, and proposing and implementing process improvements that will improve the speed and quality of the team’s delivery. The Senior Business Analyst will work closely with product managers, design researchers, and engineers to move ideas from concepts to scale and bring these groundbreaking ideas to market.

 The Expertise and Skills You Have

A fast-paced startup environment with big-company backing

A role with an outstanding vantage point that spans multiple subject areas and tracks within a fast-growing startup

Hands-on experience in building and scaling a new business and product offering backed by innovative technology and techniques

The chance to collaborate with hardworking engineers, product managers, designers and researchers recruited from successful startups

The opportunity to tackle real problems for customers and improve their workday

An inquisitive, hard-working, lively team

Contribute to a growing startup by directly engaging with customers, running experiments, crunching analytics, and setting up operational strategies to enable the continued scaling of the company

Bring a viewpoint that blends innovative thinking and a hypothesis-driven attitude with a love for numbers and analytics to back up your experiments, decisions, and recommendations

Ability to zoom into the day-to-day nitty gritty when needed, then zoom out to see the bigger strategy picture and vision

Contribute to the product roadmap through the thoughtful prioritization of features (advised by analytics and user feedback), the writing of Agile stories, and coordination and prioritization with both product and engineering

Contribute to the ongoing support of existing clients by helping to investigate issues and bugs, growing the knowledge base through thorough product write-ups and FAQs, or running ad hoc experiments to better understand future feature desirability

Undergraduate degree, graduate degree with a focus in analytics, business, or product management (or equivalent experience)

Special points for operations experience, product experience, or experience with product market fit experiments

Someone who is curious, driven, experimental, and numbers-focused who finds ways to make processes 1% (or 100%!) better than the last time

Comfortable with ambiguity and a self-starter. You enjoy connecting the dots, taking disparate processes and pieces of information, synthesizing them, and standardizing a process or proposing a solution.

Minimum of 4-6 years experience in relevant field

The Team

We are Fidelity Labs, Fidelity Investments’ in-house software incubator and digital studio. Founded in 2005, Fidelity Labs has played a critical role in driving growth and innovation for the firm. The Fidelity Labs organization has a portfolio of new businesses and is constantly prototyping concepts for Fidelity’s next new ventures. 

Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at labs.fidelity.com(opens in a new tab). 

This opportunity is brought to you by Fidelity Labs. 

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.