More about the role

You will be responsible for;

Project Initiation 

• Supporting the PM and the business in producing the business case, in particular ensuring benefits

align to strategic and tactical business objectives

• Supporting the PM and the business in business, technical and financial feasibility assessments

• Providing advice and recommendations on emerging trends which will be useful to both the business

and IT in the delivery of the projects

• Using their high level understanding of all projects within the business unit to identify any potential

synergies and impacts

Requirements Gathering Requirements Gathering

• Working with the business to capture and document requirements (both functional and non-functional)

using a range of techniques such as workshop facilitation, document analysis, sites visits, use cases,

scenario modelling, task and workflow analysis

• Ensuring requirements are concise, complete, specific, unambiguous and that they are aligned to the

strategic and tactical goals of the project and the business

• Combining all requirements into a clear, managed, prioritised backlog

• Refining these requirements to a sufficient level of detail to allow Solution Architects and Application

Developers to implement appropriate solutions

• Providing refined requirements into project iterations in time to allow design/delivery to commence

• Managing the scope and traceability of requirements throughout the project lifecycle, ensuring that

they are understood by the project team and met by the delivered solution

Process Modelling

• Discovering and documenting the as-is process by applying various process modelling techniques

• Designing and modelling the to-be process, performing gap analysis and identifying areas for

improvement

• Identifying high level solution options for the business and presenting these to stakeholders

• Ensuring business processes are aligned with the business and IT architecture

• Working with the test team to provide business input into test strategy, system test plans, system test

conditions and UAT plans

• Co-ordinating UAT with the business

• Ensure thorough handover of requirements and use cases to enable quality test scripts to be produced

• Reviewing and signing off test scripts to ensure requirements are fully tested and met by the delivered

solution

Change Management 

• Ensuring the benefits, impact and release of all changes are tracked and managed and also

communicated to the relevant stakeholders

• Ensuring end users and IT support teams are fully trained to use, support and maintain the

application/solution

Project Support Project Support

• Providing subject matter expertise on the business unit and associated processes and systems to all

relevant team members

• Assisting the PM in identifying and managing risks, issues and dependencies

• Assisting the team in resolving any questions related to requirements or process

• Delivering the required documentation during each stage of the project

• Supporting the supplier/hardware/software selection process by providing input into the RFI and RFP

and assisting in the assessment of responses against requirements

• Supporting the review of contracts drawn up with any 3rd party suppliers to ensure that they accurately

reflect the needs of the business

• Supporting the PM in post-implementation reviews and incorporating lessons learned into future work

• Ability to assume the role of PM on smaller projects, managing the team through the entire project

lifecycle

• Supporting and standing in for the Delivery Operations Manager as required

Line Management 

• Line managing one or more Business Analysts