Job Responsibilities:

• Becoming an expert in all functions of conveyancing business, systems, and technologies.
• Ensure meetings are productive and efficient, taking notes and follow-ups and ensuring action items are addressed systematically.
• Providing administrative support to Senior Business Analysts. 
• Handling ad hoc tasks allocated by the Senior Business Analysts and COO.
• Implementing a scoreboard system across the business using dashboard technology Managing the projects while liaising with vendors/suppliers to implement the projects on time, which budgets and as per the requirements.

Requirement & Experience

• Minimum 02-year experience in a similar capacity. 
• Excellent computer proficiency (MS Office, Data visualization tools, Teams) ability to learn new systems rapidly (Zendesk, Internal CRM, Call platforms).
• Excellent verbal and written communication skills.
• Expert in MS Excel and Power BI. 
• Working knowledge on SQL and SharePoint would be an added advantage.
• Ability to write software requirements specification and visually present requirements by way of designing screen wireframes using an appropriate tool such as MS Visio or similar.
• Manage the requirements of each project from start till end and coordinate with different stakeholders to get the projects completed successfully. 
• Ability to work under pressure and deliver on tight deadlines and ability to manage multiple projects parallelly. 
• Attention to detail and ability to be proactive. 
• Committed to delivering highest level of service and always striving for excellence.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 
• Ability to work to shift times, current shift: 11.00am to 7.30pm (Subject to change due to operational requirements)