Job Description:

Join this exciting new squad as a Senior Business Analyst within the Customer Solutions, Financial Wellness product area.  This a great opportunity to be part of standing up this new team that will be focusing on use of personalization analytics and algorithms. This is a fundamental need so we can ensure participants are receiving consistent and timely content across Workplace and Participant Investing (PWI).

Due to the high visibility of the Financial Wellness product, we are seeking a strong, motivated team player who can multi-task with excellent analytic and problem-solving skills. You will be responsible for the effort to elicit requirements, create user stories and acceptance criteria, complete business acceptance test plans and contribute to go-to-market activities for key product enhancements.

You will perform critical functions to support daily operations, perform detailed data analysis, and have the thought process to streamline current workflows to make them more efficient.  Quality, accuracy, and timeliness are essential to the success of this function.

This is an excellent opportunity to join the One Stop Life Shop domain and be part of this critical product that drives growth for Fidelity while working with various teams to make a difference.

Expertise 

·        Demonstrated knowledge (5+ years) of business analyst techniques, for example: current state analysis, business rules analysis, requirements gathering and analysis, creating user stories, user acceptance testing and product documentation.

·         Agile mentality and experience with Jira, Confluence, Mural or similar Agile backlog management tool preferred

·         Bachelor’s degree preferred

·         Certified Scrum Master /Certified Scrum Product Owner Certification desirable

Skills you Bring

·         Enjoy solving problems and able to resolve conflicts through strong mediation skills

·         Outstanding listening, verbal, and written communication skills

·         Proven analytical, critical thinking and problem-solving skills

·         Capable of facilitating a workshop, or speaking publicly to a broad audience

·         Excellent time management skills

·         Proven the ability to write clear, concise product documentation and communications

·         Facilitating and coordinating with multiple teams across business units, teams, squads, business partners

Value you Deliver

·         Lead discovery for Feature/Epic Definition to prioritize Epics

·         Ensure Epic/Story artifacts (i.e., use cases and supporting documentation) are updated and available for story execution

·         Write stories and facilitate story grooming/refinement sessions to ensure they meet the Definition of Ready

·         Lead collaboration with key Business, IT, Legal, Compliance & Risk partners to define product features and monitor trends

·         Establish meetings to include demos of sprint progress and results

·         Participate and /or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives

·         Provide constructive input to drive future process improvements

·         Collaborate strategically with the QA team on QA test plan reviews and aids and mentorship to QA with story requirements / acceptance criteria clarifications

·         Perform End to End Business Acceptance Testing in Acceptance Region and ensure the traceability of test cases.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.