Job Description

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Independent contributor role providing engineering (design and build) and technical support for laboratory and manufacturing systems to ensure efficient and compliant operation. Responsible for acting as a technical resource to the engineering, manufacturing, maintenance, IT, and validation departments. This position will be responsible for incident resolution, database support, local network and infrastructure, controls systems specification, programming, simulation and testing, troubleshooting, repairs, start-up assistance, and project documentation as required.  

Required Competencies
•    Advanced knowledge of MS office applications
•    Intermediate knowledge of Windows operating systems and laboratory specific applications
•    Intermediate knowledge of IT fundamentals including Networking, Virtual server technology, backup and recovery, security, Active Directory and disaster recovery strategies
•    Intermediate knowledge of coding and scripting, including PLC code and control software, including structured text on multiple platforms
•    Advanced knowledge of IT system support
•    Intermediate knowledge of Software Design Life Cycle
•    Advanced knowledge of software support
•    Intermediate knowledge of cGMP, GXP, GAMP
•    Advanced written and verbal communication skills
•    Advanced organizational and time management skills
•    Advanced critical reasoning and decision-making skills
•    Advanced teamwork and facilitation skills
•    Ability to develop others, delegate and motivate
•    Requires strategic thinking and ability to work independently
•    Ability to interpret / write general business documents
•    Ability to interpret / write complex technical documents
•    Requires excellent listening skills.
•    Qualitative training skills: responsiveness, enthusiasm, humor, sincerity, honesty, and tolerance
•    Strong presentation development and delivery skills
•    Ability to solve complex problems
•    Ability to pass initial physical and annual monitoring.
•    Intermediate knowledge of mechanical, utility, and plant systems and the ability to troubleshoot automation used throughout the plant.
•    Ability to read electrical schematics, ladder logic, and P&ID drawings as well as construction drawings.
•    Exceptional teamwork, organizational, and time management skills with the flexibility and ability to multi-task. 
•    Ability to read electrical schematics, ladder logic, and P&ID drawings.

Duties and Responsibilities
Support for new system deployments.
•    Completes deliverables during the design, delivery, commissioning of GxP computerized systems at the Phoenix site.
•    Provides support to project teams related to Computer System Maintenance department requirements including user support models and data management.
•    Supports generation of validation and support documents (SOP’s, Configuration Specification, etc.).
•    Executes protocols and/or test scripts for systems as required.
Routine support for GxP computerized systems at the Phoenix Site
•    Performs routine user and system maintenance and advanced troubleshooting of GxP computerized systems.
•    Identifies process improvements for existing GxP computerized systems and works with management to initiate related projects to implement the improvement.
•    Initiates change controls and document changes/creation as necessary.
•    Provides advanced training to users of systems.
•    Ensures systems are available for production use and any down time is minimized to reduce impact to user teams.
•    Requests quotes from vendors for approved equipment, software and services.
•    Interacts with end users, IT, maintenance, and other support groups while troubleshooting issues.
•    PLC logic and programming with Allen Bradley PLCs, HMI and/or SCADA programming with Wonderware, Rockwell Automation, or Intellution software packages.
•    Ensure individual compliance with the health authority regulations and applicable department programs, including training, policies, and standard operating procedures.
•    Ensure the qualified state of all equipment, systems, and facilities are maintained according to  site policies and procedures, and applicable requirements regulations.
Involved with site interdepartmental initiatives and Global projects.
•    Acts as representative for Computer System Maintenance department during interdepartmental projects.
•    Supports Global projects that require support from Computer System Maintenance.
Performs other tasks as assigned.

Education and Experience 
•    Bachelor’s degree preferred, in Computer Science, Engineering, or related applied science.
•    5 years’ relevant work experience required, preferably in a pharmaceutical or engineering environment. 
•    An equivalent combination of education, experience, and training may substitute.
 

Working Conditions
•    The incumbent may be required to climb ladders or walk on catwalks at elevations above the floor.
•    The incumbent may be exposed to areas where noise levels are elevated. May require hearing protection during these times.
•    The incumbent may be required to walk outside for short periods of time.
•    The incumbent may be exposed to conditions that require safety glasses and hairnets. 
•    The incumbent may be required to work at elevated heights, including walking on the roof.
•    The incumbent may be exposed to noise, gases, odors, and wet/slippery conditions.
•    Must be able to work at least 8 hours per day or longer during shutdown periods.
•    Requires the ability to concentrate during lengthy technical discussions. 
•    The incumbent will be required to work in an office environment potentially requiring ergonomic considerations
•    The incumbent will be required to work in a conference room environment for moderate periods of time.
•    The incumbent will be required to work with computers for up to 8 hours per day, including typing and viewing computer screens during this time.
•    Occasional excursions to labs, production area or warehouse requiring some level of gowning.
•    This position requires regular medical surveillance.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management. 

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation.  Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment.  This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.