Job summary

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Key job responsibilities

· Subject Matter Expert for customers and team
· Process transactions for multiple compliance programs that includes background checks, drug testing, and data integrity
· Provide support to HR teams, training new HR members on tools, programs, and policies
· Respond to questions and troubleshoot program issues on behalf of employees · Performs audits ensure data accuracy and process adherence
· Draft audit reports detailing methodology, results, and recommendations
· Maintain compliance metrics, send out daily and weekly updates to HR teams
· Adhere and monitor to the service level agreements, resolve issues with internal and external partners.
· Assist with new compliance workflow/ad-hoc requests as needs arise
· Verify data and perform data entry. Look for variances and discrepancies in data for correction. · Understand impacts of changes in PeopleSoft system and how these will impact internal/external interfaces.
· Continually strive to improve efficiency and effectiveness of existing systems and look for enhancements related to current systems and procedures based on KAIZEN and LEAN methodologies.
· Communicate to partners and employees on data findings and information. · Demonstrate the highest degree of discretion and confidentiality.

About the team

As a member of Amazon’s HR Services team, a Sr. Associate will provide ongoing support, be a central point for issue resolution through an electronic remedy process & manage the day-to-day administration for Background Checks.

BASIC QUALIFICATIONS

· 1-2 years of Human Resources experience or similar experience in a filed requiring stakeholder interaction.
· Bachelor’s Degree from an accredited institution
· MS Office experience and ability to use MS Excel for reporting

PREFERRED QUALIFICATIONS

· Experience with Salesforce.
· Experience in Screening/Background Checks