Key Responsibilities and Duties

• Involved in activities such as the preparation of detailed programs for audits, the review of complex financial, operational, compliance and risk systems, processes and procedures to determine efficiency, effectiveness and alignment with internal policies, procedures, regulations and industry standards.
• Documents the audit results which include comments on the adequacy and effectiveness of the controls and processes being audited.
• May act as the lead expert in the group on critical business areas, processes, systems and/or regulations.
• Reviews and evaluates more complex control structures to determine the adequacy of internal controls, operating efficiency and customer service.
• Selects methods and techniques for performing audits and evaluating results.
• Networks with senior personnel within the business unit and across groups to resolve issues, gain needed information and influence outcomes.
• Participates in discussions with senior management when communicating audit results and recommendations.
• Utilizes advanced Microsoft Excel skills and working knowledge of data analytics and other relevant tools (e.g. Power BI, Tableau, Python) to perform effective and efficient audits.
• Collaborates with and leverages data analytics and information technology specialists, as appropriate, to identify and implement advanced testing methods.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

Key Duties & Responsibilities:  List up to 5 key duties and responsibilities, management responsibilities, and time spent (if applicable)

Position Summary:

Serves as a team member on moderately complex Global / Enterprise audits executed from TIAA India, working under the direction of audit leadership and management. Works on problems of diverse scope and performs highly confidential and/or complex financial, operational and integrated audits using the organization's risk-based internal auditing methodology. Aids in making decisions on issues dealing with risk assessment, regulatory compliance and controls issues having low to moderate to high impact to the organization.

Key Responsibilities:

• Supports the development, implementation, and maintenance of detailed programs for audits, and the review of complex financial, operational, compliance and risk systems, processes, and procedures to determine efficiency, effectiveness and alignment with internal policies, procedures, regulations and industry standards.
• Documents the audit results which include comments on the adequacy and effectiveness of the controls and processes being audited.
• May act as the lead expert in the group on critical business areas, processes, systems and/or regulations. Reviews and evaluates more complex control structures to determine the adequacy of internal controls, operating efficiency and customer service.
• Selects methods and techniques for performing audits and evaluating results.
• Contributes to decisions and projects that have a moderate to high impact to the organization.
• Consistently works on audits or situations across supported business lines. Disseminate and share best practices with middle management, adding value to the business and enabling the principles of risk management and control to be embedded in the culture and management practices. Participates in defining audit service standards for the organization.
• Handles routine to complex assignments. Researches and resolves difficult transaction issues. Responds to moderately complex and complex requests for information and service concerns and has the ability to resolve issues on their own. Identifies workflow problems pertaining to team functions; recommends and implements solutions to issues.

Management/Leadership Responsibility:  Is management of people a primary focus of the role?  If so, how many direct and indirect employees are managed?  Do any of them manage a function or process?

• Not a people manager. May lead moderately complex audit engagements and special projects. Reviews the work of less experienced auditors, and may provide support and training for junior or less experienced staff.

Business or Industry Expertise:  Describe the degree of knowledge and understanding required of TIAA’s business and industry, commercial environment, and of competitors' products and services.

• Requires proficient knowledge of internal audit best-in-class practices; risk management; and regulatory guidance and expectations (FRBB, OCC, SEC, State Insurance). Requires knowledge of the Institute of Internal Auditor's (IIA) International Professional Practices Framework (IPPF) to which the Internal Audit Division's methodology is aligned.
• Requires proficient knowledge of financial services products, services, and regulations.

Interactions / Interpersonal Skills:  Describe the nature and level of interactions this job has with others, both internally and externally.  Explain any specific interpersonal skills necessary to successfully perform this role (i.e., negotiation skills, representing the business at external events or to governmental bodies, etc. ).

• Regularly interacts with middle management within the business area and across groups to resolve issues, gain needed information and make recommendations. May participate in discussions with senior management when communicating audit results and recommendations. May interact with external contacts, such as auditors and regulators, as needed.

Job Requirements And Qualifications:  Indicate the minimum and preferred education and experience for the job and any licenses and certifications required

Required Education:

Bachelor's degree in Accounting, Finance or other business-related discipline and Chartered Accountancy (CA) required.

Preferred Education:

Required Experience:

6+ years of auditing, accounting, or other relevant experience in a regulated financial services environment.

Preferred Experience:

• Experience in evaluating retirement recordkeeping services, annuity products, and transaction related controls is preferred. 
• Knowledge of actuarial modeling, reserving for Life and Annuity portfolios and asset liability management will be an advantage.
• Working knowledge of data analytics tools (e.g. Power BI, Tableau, SQL, Alteryx).

Skills and Abilities:

Certified Internal Auditor (CIA), Certified Public Accountant (CPA) or similar professional certification is preferred. In the event that the candidate does not maintain the CIA or CPA, the candidate will be required to complete one of these certifications within 18 months of joining the Internal Audit Division.