Job Description:

Security Representative

Description:  The Security Representative is a Brand Ambassador for Global Security Operations who provides exceptional customer service during the course of their assigned duties as part of a larger team of security professionals.  The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property.  Is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.

The Expertise We are Looking For / The Expertise You Have:

Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)

1-3 years prior security experience in a customer oriented environment

Prior exposure to current security technology & systems

Understanding of physical security principles

Ability to perform under stressful conditions

The Skills You Bring:

Strong interpersonal skills

Ability to build and maintain relationships in a business setting

Detail oriented and ability to follow standard operating procedures

Demonstrated ability to exercise sound judgment under ambiguous circumstances

Willingness to work both independently and as part of a larger team

Proficient with standard computer applications and ability to learn specialized programs/applications

Responsibilities/The Value You Deliver:

Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility

Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces

Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions

Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies

Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander

Produce accurate reports and records of activity and incidents

Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com(opens in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.