This role will drive the delivery of operational plans to support the long-term information security strategy. Manage the performance, productivity, and efficiency of the team.

Facilitating cross functional collaboration with Tech infrastructure and operational teams to ensure appropriate security measures, technologies and processes are in place. Operationalise improvements in automation across SecOps to enhance efficiencies and reduce alert fatigue for the SecOps analysts. This role will report to the Security Operations & Fraud Manager.
 

Key responsibilities:

Responsibilities include, although are not limited to:

• Manage and guide the Security Operation Analysts and Associate Security Analysts, on an operational level.

• Accountable for the performance and output of the Security Operation Centre, using departmental KPIs and strategic goals.

• Lead, adapt and prioritise departmental projects to address operational challenges and deliver quantified process improvements.

• Establish and develop a culture of continuous improvement, including project and change management, supporting and sustaining a culture of optimisation across the Security Operation Centre.

• Identify opportunities to support and improve performance through improvement or development plans.

• Work with the Senior Security Engineer to ensure all areas of Security Operations are aligned

• Identify issues and trends impacting investigations or operational workloads and working with the relevant stakeholders to resolve/escalate.

• Conduct and document effective regular 1:1s with your team

• Monitor industry trends, evolving threats, vulnerabilities, and control techniques

• Develop and maintain positive relationships with PX, Tech and 3rd parties in relation to cyber security risks.

What success looks like:

• Being an integral member of the Security Operations team to facilitate the smooth running of operational tasks and support the development of our people

• Building effective relationships across the Cyber Security department

• Working in partnership with IAM, Service Desk, Response and Sec Dev.

We’d love to meet someone with:

• Experience working in an internal Security Operations Centre.

• Strong technical skills relevant to Information Security such as secure coding standards, ethical hacking techniques, network security, SIEM and risk analysis.

• Excellent problem-solving skills – evidence of demonstrating innovative and methodical thinking.

• Managing and communicating within a 24/7 operation.

• Strong understanding of security technologies and best practices.

• Familiarity with Information Security industry standards/best practices and relevant regulations (e.g. PCI DSS, SOX, NIST, ISO, CobiT)

• Strong communication skills; ability to influence at all levels of an organisation.

• Strong experience working in an operational role within cloud technology such as Azure/AWS/GCP.

• Excellent organisational skills to plan and manage multiple projects across the business

• Proven ability to multi-task conflicting priorities.

• Attention to detail, analytical and able to succinctly describe to non-cyber stakeholders the key aspects of best security practice.

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