Position Summary

Deloitte’s Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.

Work you’ll do 

• Performs planning, analysis, designing, requirements definition, functional design, configuration, testing and implementation of SAP based Child Support solution.
• Meets with decision makers, systems owners, and end users to define business requirements and systems goals.
• Facilitate workshops to collect business requirements.
• Facilitate Joint Application Design sessions.
• Creates functional specifications, diagrams and charts to provide direction to application developers.
• Facilitate the implementation and support of SAP CRM. Configuration experience with SAP CRM is must.
• Design, customize, configure and testing of SAP CRM.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyses, and solve software problems.
• Document functional designs, test cases and results.
• Proactively identify and propose business process and/or system enhancements
• Provide consulting services on new implementation
• Act as a liaison between the business functions and the technical team.

The team 

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.   

The SAP Offering provides design, implementation, and ongoing operations and maintenance of SAP applications and technology. Deloitte is SAP’s #1 Partner in North America and works with clients to improve their ability to react in the digital world. Teams help enable scalability while also minimizing performance barriers, promoting innovation, modernizing core systems and helping clients reimagine their business with SAP digital solutions.

Qualifications 

Required: 

• 4+ years of SAP CRM implementation required 
• Full lifecycle SAP implementation experience
• Bachelor’s degree required 
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 
• Must be able to obtain and maintain the required clearance for this role  
• Travel up to 80% could be required in future to client site.  

Preferred: 

• Experience with CRM implementation in Child Support project is desired but not required

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: 66026