The Cash & Trade Proc Sr Grp Mgr is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to support clients in the opening/closing of cash accounts, movement of funds, intra-day funds management and compliance in coordination with the Operations - Transaction Services team.The overall objective of this role is to ensure the seamless delivery of high volume cash management and transaction services.

Responsibilities:

• Full management responsibility over a large team of cash and trade operations and transaction services managers in large site or across multiple smaller sites including management of people, budget and planning
• Manage multiple major processes, including Trade and Cash or Payment Processing, operational accounting, reconciliation, proofing, etc.
• Oversee quality reviews, end results, budget, policy formulation and planning and significant contribution to future strategy of Cash and Trade Operations
• Manage client transaction reporting, including new product introductions, statement migrations, branding, legal disclaimers, etc.
• Resolve highly complex and varying issues that have substantial potential impact and execute transaction services strategies by applying in-depth industry knowledge
• Apply comprehensive understanding in multiple functional areas, as well as underlying business principles
• Negotiate internally, often at senior levels (across functions) and with external parties, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience in a related role
• Experience in a related role in business, functional and people management
• Trade and Cash operations knowledge in a large operations center
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred