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Job Purpose and Impact

The Salesforce Marketing Cloud Analyst, will maintain, integrate and implement moderately complex marketing automation campaigns within the organization. In this role, you will work on a team to implement software applications in alignment with architecture and business processes.

Key Accountabilities

• Use a general understanding of architecture standards and business processes to define and govern the marketing automation campaign direction.
• Participate in investigations of moderately complex business and system issues to research and identify innovative solutions.
• Follow documentation standards, test and debug software applications, configure software and support deployment and cutover activities to implement solution applications.
• Compile, prioritize and coordinate implementation of enhancements and defect fixes.
• Execute the strategy and planning of software applications in accordance with software compliance standards.
• Interpret and understand data and business reporting from complex process areas across a subset of the organization.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Required

• Bachelor's degree in a related field or equivalent experience
• Minimum of two years of related work experience
• Minimum of two years of experience using Salesforce Marketing Cloud 
• Other minimum qualifications may apply