The Sales System Information System Specialist will provide expertise in computer application development and technical knowledge for the purpose of solving customer business problems and assisting customers in achieving business strategies within Resource Industries - IT, Order Fulfillment and Procurement Division.  Products within this portfolio include Order Management and S&OP corporate applications. 

This position will build a modern and agile world class order management platform in support of current and future business capabilities leveraging SAP, Salesforce and AWS technologies. The incumbent will contribute to design, development, and deployment of Caterpillar’s state-of-the-art order management solutions. The incumbent will perform the following duties:

• Lead major business case analysis efforts and multi-generational product planning across multiple processes. 
• Drive solution delivery across enterprise, diversified departments
• Work closely with key stakeholders throughout the organization
• Works directly on complex application/technical problem identification and resolution, including periodically responding to off-shift and weekend support calls.
• Works independently on complex systems or infrastructure components that may be used by one or more applications or systems.
• Drives application development focused around delivering business valuable features
• Based on recognized expertise, provides project leadership to process partners, management, vendors, customers, and project teams on the most complex aspect of process development, system integration, and development methods. 
• Develops process and application delivery methodologies by investigating, defining, and implementing repeatable solutions
• Provides case management support for highly-escalated business process related issues.
• Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

Basic Qualifications

• Four-year Bachelor’s degree preferably in marketing, communications, computer science, information systems, engineering, or related field
• 10+ years of relevant job-related IT experience
• 8+ years or more of experience in designing and developing software applications
• 5+ years of experience in SAP architecture, configuration, design and support in Order to Cash and/or Record to Receipt and/or Plan to Produce modules.
• •Demonstrated capability to leadership on medium to large-scale projects impacting strategic priorities.

•Must demonstrate solid knowledge of computer science fundamentals like data structures and algorithms and object-oriented design.

•Strong passion and hands-on technical experience with the ability to produce proof of concept service designs and/or drive the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.

•Excellent oral and written communication skills

Top candidates will also possess these Qualifications

•Experience in multiple business processes or organizations and experience in multiple IT disciplines

•Knowledge and experience in SAP, development platforms, integration, and architecture patterns

•Strong accountability, planning/organization, teamwork and customer focus

•Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.

•Ability to work under pressure and within time constraints

•Designing, developing, deploying, and maintaining software at scale