Responsibilities

You will be interacting with external customers as well as a number of our internal teams as part of renewal life-cycle management, and some of your key responsibilities will include: 
 

• Understanding our renewal pricing methodology and producing accurate customer-facing quotes.
• Processing quote changes, merges or expansions per company policies and procedures.
• Ensuring that our renewal database is kept current with accurate information 
• Working closely with our sales team and our customers worldwide to negotiate the successful closure of the renewals 
• Helping with renewal revenue forecasting and meeting planned deadlines and targets?
• Being the point of contact for renewal-related enquiries from customers, partners, distributors, and internal sales teams.

You will be working in an environment that encourages and supports you to bring your best each day, and with colleagues that embody our culture and values

Qualifications

With your attention to detail and ability to communicate effectively, both verbally and in writing, you will be well positioned to support and guide our customers through their renewal process. 
 
The skills and knowledge that will enable you to make an impact in this role include: 
 

• A background working in a sales focused role, preferably as part of a sales operations team.
• Experience working within a telecommunications company or with companies in the telco industry.
• Able to demonstrate regular sales forecasting and reporting experience. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.