Microsoft Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. 

Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!

Customer Transformation & Innovation (CT&I) focuses on bringing together integrated pre-sales capabilities to enable the ‘consultative front end’ of the broader Industry Solutions organization.

CT&I’s mission is to help our most strategic customers understand how to unlock value from technology and show how Microsoft is uniquely positioned to help them bridge the technology adoption gap. Our core goals are to discover relevant and transformative digital solutions to increase business value for our customers while also meeting internal business goals - to increase Microsoft cloud consumption, Services and Partners sales and revenue, and to innovate with Microsoft products through industry-specific lenses. 

Joining the Customer Transformation Team as Sales Excellence Specialist you will be working closing with the WW Customer Transformation Leaders, monitoring the pipeline ambition, managing risk and upside and translating business insights into models that accelerate business outcomes and customer/partner satisfaction. The Sales Excellence Specialist is an operations leader with exceptional relationship and strategic planning skills

Responsibilities

Running the Business

• Establish and drive a well-defined, predictable rhythm of the business around pipeline management with the Customer Transformation Leaders and their teams
• Establish regular connection with WW Sales Excellence Leads to drive awareness of Customer Transformation deal ambition and drive alignment with Sales pipeline
• Constantly monitor rolling 12-month pipeline

Coaching for Growth 

• Monitor account/deal ambition evolution and coach and support the Customer Transformation Leaders and their teams  
• Leverage business insights, leading pipeline indicators and feedback from WW Saes Excellence Leads to define current and future actions needed

Fiscal Year Planning

• Support the fiscal year preparation through provision of accurate pipeline projections
• Partner with WW Sales Excellence Leads to ensure alignment on growth targets
• Support the blueprint process on headcount changes and creating business cases on additional headcount requests if applicable.
• Leverage insights to make informed decisions around market activities

Qualifications

Qualifications

Required/Minimum Qualifications

• Proven experience with active participation in sales, sales operations/management, account management, program management,  business development, marketing, consulting, or a related field
• Affinity using data to drive business outcomes or inform business decisions.
• Ability to managing relationships with stakeholders, clients, and/or customers.

Core competencies to be successful:

• Organizational Leadership, Strong Business Acumen, Strategic Insights, Trusted Advisor, Strategic Sales Planning
• Adaptability, Customer Focus, Drive for Results, Influencing Impact, Judgement, Collaboration, Executive Maturity/Presence, Value Selling, Analytical Problem Solving, Organized & Disciplined, Initiates/Embraces Change
• Preferred experiecne: Sales or Channel Management Roles, Business Transformation, Strategic Sales Planning, Strong Business Analysis Skills (understands financials, sales processes, scorecards and key performance indicators)

Education: bachelor’s degree or equivalent work experience

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.