· Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material

· Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events

· Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers

· Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time

· Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently

· Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department

· Hiring and training sales staff and ensuring staff meets their quotas and goals

· Managing budgets for expenses like bonuses, marketing, and travel

· Making the company's products and services as attractive to potential customers as possible

· Ensuring adherence to laws, regulations, and policies

Requirements:

· Freshers are welcome to join

· Experience as a sales coordinator or in administration may be advantageous

· Good team development and leadership skills

· Computer literacy

· Good administrative, organizational, and problem-solving skills

· Excellent communication, sales, and customer service skills

· The ability to multitask, work in a fast-paced environment, and meet deadlines

· Current knowledge of industry trends and regulations