Responsibilities 

• Create accountability for profitable sales growth results 
• Achieve restaurant financial goals, including but not limited to overall sales growth, close ratios,  and private dining sales 
• Manage and reconcile the local marketing budget to generate a positive return on investment (ROI)  on sales initiatives 
• Strategize with managing partner to identify specific business needs and implement sales plans to  address gaps, such as: 
•  Host in-house or off-site events to source new business (meeting planners, administrative  assistants, etc.) 
•  Introduce new and reintroduce lapsed guests to the restaurant by leveraging local marketing funds 
• Provide insight into sales projections on a weekly basis and develop outreach and in-reach plans to  meet sales targets 
• Execute sales outreach plans for national and local events (e.g. Restaurant Week, gift cards sales,  wine events) as prescribed 
• (e.g. send invitations to organizations; create team contests; garner referrals; and reengage past  guests) 
• Cultivate guest relationships 
• Buid track customer relationship management (CRM) outreach to prospects and  existing guests 
• Source new business by developing referral relationships with partner organizations (chambers,  CVB, hotels, etc.) 
• Grow guest database for actionable outreach (birthday, anniversary, email marketing) by ensuring  guest and reservation information database is accurately recorded and cleansed weekly 
• Develop and foster a strong sales culture by educating and coaching team members on  relationship building and sales growth 
• Grow contracted dining business by creating indulgent experiences 
• Source, develop, and grow relationships with key stakeholders at nearby businesses (e.g. admins,  meeting planners, etc.) 
• Negotiate contracts, accurately record event details in the group sales software and reservation  system, and communicate/deliver event orders to managers, culinary and service team members to  create indulgent event experiences for our guests 
• Create accountability for flawlessly planning and executing all contracted dining events o Greet, be present and be of service to event hosts to ensure their expectations are exceeded  (typically remain in the restaurant until main course is served) 
• Follow up with private dining guests after their events to gauge feedback, be of service and secure  repeat business 
• Other responsibilities 
• Leverage Host University to improve sales acumen amongst sales professionals and hosts o Participate in regularly scheduled training sessions to continually learn and share best practices  and develop new sales skills
• Support the managing partner with ensuring reservation system is optimized 
• Ensure all communications from Restaurant Support Center (RSC) are disseminated and  implemented on time 
• Partner with RSC for legal and financial counsel, as well as approvals on published marketing  materials and partnerships 
• Secure approvals and use the project management system to create marketing collateral to support  sales initiatives 

Education, Training, Experience and Key Qualifications 

• Proficient verbal and written English communication required 
• Experience in luxury brands or high-touch service culture preferred 
• Bachelor's degree (Hospitality, Business) preferred 
• Proficiency with Outlook, OpenTable and Gather preferred