ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

Sales Analyst

Education

High School or GED

Career Level

Manager

Category

Sales

Job Type/ FLSA Status

Salaried Exempt

Travel Required

None

Shift Type

Job Description

The Sales Analyst is responsible for directly supporting senior-level, national sales and marketing executives; performing a wide-range of administrative tasks and coordinating sales-related details before, during and after the sale to ensure that sales are efficiently executed.

Position Responsibilities

• Drafts various pieces of correspondence related to the sales activity of the company. This may include sales letters, new business inquiries and intercompany memorandums.
• Manage internal and external mail and email received so that critical information is sent to all parties (including the field sales and operations personnel).
• Performs basic administrative duties like expense reports, scanning/filing, processing invoices, TER/CER submittals, data entry and sending out faxes.
• Routes customer calls to the appropriate sales representative.
• Ensures internal deadlines are met, managed and processed in a timely manner.
• Listens and takes notes during sales calls, meetings, etc. to help facilitate the bid process.
• Pre-setting, confirming, and re-scheduling appointments/meetings with current/prospective customers.
• Interacts with sales representatives, management, branch personnel, vendors and suppliers.
• Facilitates internal communications and processes with various departments within the company.
• Enters sales leads into the system and manages the status of new and existing business customers.
• Responsible for gathering, analyzing and recording sales data in salesforce.com to increase sales productivity. Also updates information, assigns tasks, and manages calendars.
• Conducts competitor, customer analysis and market research based on specific territories, industries, or sales opportunities. Responsible for keeping this data updated and disseminating the information as requested.
• Job duties may be modified at any time.

Minimum Requirements

• Bachelor\'s degree preferred.
• Minimum of 1-3 years of sales or sales team support experience.
• Must have exceptional ability to coordinate multiple projects/tasks
• Proven track record and demonstrated ability to consistently meet deadlines
• Must be highly organized and be able to professionally interact with all levels of leadership within the organization
• Must be resourceful with a sense of urgency
• Attention to detail and ensure quality output
• As a liaison between the company and its clients, professional and diplomatic communication skills are necessary.
• Must work well under pressure and be able to meet deadlines
• Customer service skills are highly desired since this role helps resolve customer issues and responds to client requests
• Excellent organizational, leadership and interpersonal skills
• Ability to prioritize and work with senior leadership and executives
• Positive attitude and works well with others
• Willingness to work long hours and do whatever-it-takes to get the job done
• B2B experience in service industry a plus!
• Motivated and possess excellent customer service abilities
• Strong grammar and note-taking skills
• Experience with sales software: Salesforce, Sales Navigator, Zoom Info a plus
• Strong MS Office skills (Excel, Powerpoint and Acrobat Professional) Client Relationship Management experience is highly preferable (i.e. Salesforce.com