At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. You’ll help inspire the magic by enabling our teams to push the limits of entertainment and create the never-before-seen for audiences around the world!

The Disney Decision Science and Integration (DDSI) team is the Walt Disney Company’s center of excellence for developing and deploying innovative analytics that support decision making for client organizations across The Walt Disney Company (TWDC), including Disney Media & Entertainment Distribution (e.g., ABC, ESPN, FX, Studio Entertainment, Disney Theatrical Group) and Parks, Experiences & Products. To drive business value through decision-shaping analytics, DDSI leverages optimization, simulation, statistics and machine learning models to deploy new analytical capabilities.

As a Revenue Management Manager you would be influencing and tracking the performance of resort demand and bookings across our Disney resort properties. This role works alongside the Resort Yielding team to optimize resort utilization through analysis and optimization. In this role you would have a large focus on the tracking and understanding of Rental Demand from our different sales channels (Call Center, Online) and implementing strategies to improve our ability to yield our inventory efficiently. We would expect this role to drive innovation through the design and development of tools that increase and measure the effectiveness of our revenue management strategies. This role would need to leverage data manipulation and visualization techniques as well as have strong communication skills to present complex analytical findings in clear business terms.

Responsibilities

Successful candidates should have a natural curiosity to understand the "why" behind business performance, take a proactive role in problem-solving, be results oriented, be able to prioritize, and be a team player in a collaborative environment.

Every single day as a Revenue Management Manager is different! On any one day you might:

• Identify, quantify and develop profit opportunities through data analysis and research
• Offer objective observations on metrics, strategic initiatives, competitive factors, and performance drivers
• Partner with Resort Yielding, Commercial Strategy, and Science Integration teams to implement profit opportunities and communicate strategies
• Develop and maintain forecasting models, using historical data as well as mathematical and statistical techniques to make future recommendations
• Leverage data visualization techniques and communication skills to present complex analytical findings in clear business terms
• Consult with internal teams to determine pricing for rooms, tickets, etc.
• Provide analytical decision-making support to Disney Theme Parks and Resorts leadership
• Assemble presentations for Executive leaders
• Showcase strong leadership with your problem-solving skills and ability to influence others with your positive attitude

Basic Qualifications

• Minimum 3-5 years statistical, financial, or strategic development analysis experience
• Strong experience working with Tableau and data visualization tools
• Experience working with Data Analysis/Data Science tools (e.g., Python, R, SQL, Snowflake etc.)
• Demonstrated ability to leverage Microsoft Office Suite to analyze and communicate findings
• Ability to simplify complex analytics into recommendations that are easily understood and executable
• Strong attention to detail and data accuracy
• Proven experience with and strong understanding of advanced analytical methods
• Established ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
• Tested ability to champion projects from beginning through implementation, meet deadlines, and prioritize work effectively
• Demonstrated strong leadership and partnering skills
• Strong written and verbal communication skills
• Excellent problem solving and decision making skills
• Demonstrated strategic and creative thinking ability

Preferred Qualifications

• Knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings
• Certifications for Tableau, R, Python, Snowflake, or AWS suite

Required Education

• Bachelor’s degree in Finance, Economics, Statistics, Business Administration, Industrial Engineering, Operations Research, Applied Mathematics, or equivalent substitute.

Preferred Education

• Master’s degree in a quantitative field (Finance, Economics, Statistics, Business Administration, Industrial Engineering, Operations Research, Applied Mathematics, or equivalent substitute)

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.