Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you bring passion and dedication to your job? If so, we are looking for individuals like you. The Retail Merchandising team at Apple inspires our customers to discover, learn about and buy Apple products, services, and accessories through merchandising that delivers a personalised experience like no other. We do this by communicating a focused point of view to create unique Apple experiences, that we then execute flawlessly.Our Accessories are a crucial part of our customer experience, providing a complete solution along with our Hero products and services. We take pride in merchandising the best products in the marketplace to the highest standards, partnering with our incredibly passionate store teams to provide our customers an outstanding experience.The EMEIA Retail Regulatory Compliance Program Manager is part of a new team responsible for the establishment of a worldwide process to ensure compliance and certifications requirements are validated for new and existing third party non-Apple branded accessories.

Key Qualifications

• Prior program management and process improvement experience required.
• Experience in managing technical regulatory compliance aspects of products, preferably: Safety, Electro Magnetic Compatibility, Wireless, Eco-design, energy efficiency and restricted substances.
• Knowledge of regulatory standards and how they are implemented on products.
• Ability to work independently and as part of a virtual team.
• Excellent time management and organizational skills.
• Outstanding organizational agility and problem solving skills as well as strong communication skills.
• Able to thrive in an ambiguous and fast-paced environment, operating both at a strategic and tactical level.
• Ability to develop relationships at multiple levels both inside and outside the organisation.

Description

Be part of the new global team (AMR, APAC as well as EMEIA) that has the expertise, knowledge, and skillsets to ensure the correct level of compliance (Safety, Electro Magnetic Compatibility, Wireless, Environmental) is in place for third party accessories assorted by Apple Retail.Be the subject matter expert for all relevant markets within the EMEIA region, engaging with third party accessories vendors to inform about regulatory compliance expectations and ensure they take necessary measures to meet current and future regulatory requirements.Set up processes with external certification agencies and laboratories to assess or test current and future accessories against any relevant requirements where necessary, with follow up corrective actions if required.Engage with the Apple Product Compliance and Environmental teams on new regulations and their impact to the third party product portfolio.Communicate recommendations to internal cross-functional teams on compliance issues.Ensure internal regulatory compliance documentation, databases and processes are maintained and up to date.Track customer feedback on third party accessory products and coordinate product recalls when needed. Coordinate compliance requirements for Apple Retail Store instore marketing materials and signage where required.Contribute to the continuous improvement of WW processes and management systems. Role based on London (preferred) or Cork

Education & Experience

BA/BS required (MBA preferred) or equivalent industry experience