Retail Artist - Pat McGrath 15 hours (Exchange Square)

Job Introduction

For more than two decades, Pat McGrath has been concepting, launching and developing luxury cosmetic brands, countless runway shows, breakthrough advertising campaigns and editorial spreads.

With a creative vision that’s made her a tour de force that touches everything from couture to club kids and street culture; her influence is everywhere, from screen to stage to digital: it’s undeniable, Pat McGrath knows no boundaries.

We are now looking for a Part-Time Artist to join our fabulous team at Selfridges Exchange Square on a 15 hour contract. 

Role Responsibility

At Selfridges we promise to surprise, amaze and amuse our customer’s everyday by delivering an exceptional customer experience in the most beautiful setting, and working with the most amazing team members. Here at Selfridges, we are always pushing the boundaries of creativity and looking for talented individuals to help the shop floor come alive.

• Provide expert application of Pat McGrath Lab cosmetics from everyday looks to special events
• With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
• An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
• Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling â€‹
• Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area​
• Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you​
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors â€‹
• Understand and follow health, safety and security procedures, and play an active role in preventing stock loss

The Ideal Candidate

• Experience in Makeup Artistry is essential
• Comprehensive knowledge of current beauty trends and latest products
• A great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements​
• Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training​
• Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate â€‹
• Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation​
• An example of our values, a trusted and respected colleague​

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This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business

About the Company

Our Creative Spirit 

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome. 

Our Awards Cabinet 

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

Our Future 

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences. 

Everyone is welcome

We are committed to a diverse and inclusive working culture, and we see this as key to our success and our working culture. Here at Selfridges, everyone is welcome - irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all. We are diverse, we are inclusive, we are Selfridges.

The Fun Stuff  

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year. 

Other benefits and rewards include:

• Generous bonus and/or commission scheme 
• Discounted gym memberships 
• Pension contributions  
• Annual travel pass and cycle to work schemes 
• Up to five paid volunteering days
• Access to a wide range of training programmes to help your career development