Overview

National and Alamo has an exciting opportunity for a Rental Sales Agent!

This position is full time 40+ hours per week, pays $14.50 / hour plus bonuses with an average range of $14.50 - $20.00 / hour and is located at 9506 La Force Blvd, Midland, TX 79706

The required weekly work schedule is:

Sunday: 4:00 PM - 12:00 AM

Monday: 4:00 PM - 12:00 AM

Tuesday: 4:00 PM - 12:00 AM

Wednesday: 4:00 PM - 12:00 AM

Thursday: 4:00 PM - 12:00 AM

We offer:

Paid time off

Employee discount

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

The Rental Sales Agent provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response,please click here.

Responsibilities

Meet and greet customers in a professional, friendly, and timely manner

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

Place outgoing calls for callback management, and miscellaneous calls as assigned

Assist to assess condition of rental upon return

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years old

High School Diploma or G.E.D. required

Must have a minimum of 1 year of customer service or sales experience in retail, guest services or hospitality

Must be willing to accept starting pay rate of $14.50 per hour plus bonuses

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Must have a current and valid drivers license with no more than two moving violations and/or at-fault accidents on driving record in the past 3 years.

No drug or alcohol related convictions (ie., DUI/DWI) on driving record in the past 3 years

Apart form religiousobservations, must be able to work the followingschedule:

Sunday: 4:00 PM - 12:00 AM

Monday: 4:00 PM - 12:00 AM

Tuesday: 4:00 PM - 12:00 AM

Wednesday: 4:00 PM - 12:00 AM

Thursday: 4:00 PM - 12:00 AM