What you’ll be doing:

• Implement and maintain a comprehensive set of measures to support day to day operational management of the team (productivity, utilisation and quality) and achievement of business goals
• Manage workloads effectively, proposing and implementing suitable efficiency strategies to deliver on client expectations
• Encourage continuous improvement to reduce costs and increase efficiency
• Identify potential business growth opportunities in order to optimise revenue and develop Capita’s business in NHS
• Contribute to maintaining an up-to-date business continuity plan for team; provide active leadership if it’s execution is required
• Ensure that all procedures and processes comply with employment policies, data protection legislation, diversity issues and best practice.

What we’re looking for:

• Strong recruitment management experience.
• Experience of working with KPI’s and SLA’s.
• Experience of working in an HR shared service environment in a management and operational capacity.
• Substantial experience of managing teams within a performance management framework
• Capacity planning
• Experience of engaging and influencing key senior stakeholders

Capita Resourcing

At Capita Resourcing, we’re changing the way we find talent. We’re leading the way to a more digitally-enabled approach to resourcing and talent management. We’ve helped to attract female talent with language skills for the government and challenged people to consider a career with National Grid. Our teams are partnering with some of the world’s most forward-thinking public and private sector organisations. Join us and discover better as you inspire new ways to deliver the best talent outcomes.

What’s in it for you?

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.