At M&S, whether it’s fashion, home or beauty; food, flowers or wine, nothing less than the very best will do. With this in mind, we invest in cutting-edge technical development techniques and will go to any lengths to keep our products fresh and appealing. M&S is transforming, we’re setting bolder goals and giving our people the space and resources to achieve them. There’s never been a more exciting time to join and if you’re ready to play your part, you’ll be richly rewarded with a competitive salary, bonus scheme and flexible working amongst many other benefits.

Across Clothing, Home and International, we are seeking to drive more direct sourcing and create a candidate experience that is synonymous with our brand.  We need to deliver the best quality talent to ensure our business is modern, digital and competitive.  Partnership with the HR Business partner and the business areas is critical to provide a professional recruitment service that brings industry knowledge to facilitate manpower planning and deliver business results

About the role

As part of the Central Recruitment Team you will be responsible for providing an efficient and effective recruitment service to the Clothing and Home team in our London Head Office.  As Recruitment Manager, you will be accountable for delivering the best talent, in the most timely and cost-effective method whilst ensuring a great candidate experience is achieved. You will also be an expert within the recruitment industry, offering a consultative business partner approach to key stakeholders and delivering external insight to help achieve talent objectives throughout the business.

Key accountabilities and measures

• Contribute to the development of the overall recruitment strategy
• Delivery of full recruitment cycle; taking recruitment briefs, attraction methods, agency management, direct sourcing, selection tools, interview support through to offer management and onboarding
• Management and development of a team of 3 three Recruiters 
• Training on recruitment practices for Hiring Managers
• Senior stakeholder engagement, influencing, and relationship management to increase employer brand
• Budget and supplier management including agency performance
• Driving system efficiency /development of recruitment technologies
• Provision of Management Information to review key metrics, health of talent and quality of hires
• Development and delivery of future talent offering including apprenticeships and internships with support of Early Careers Recruitment Manager
• Internal communication of relevant recruitment information and external market intel

About you

• Previous experience of working within a fast-paced senior recruitment role, ideally with experience of the apparel/fashion industry
• Relationship Management – establishing, sustaining and leveraging strong on-going customer relationships up to and including senior leadership level
• Experience of managing and developing a team
• Managing ambiguity within a complex environment with changing customer and supplier priorities
• Communication – effective internal and external communication, negotiation and supportive feedback skills, credible at all levels
• Budgeting and key cost management
• Experience and knowledge of e-recruitment practices and recruitment technology including Applicant Tracking Systems and ideally CRM
• Knowledge of business and external recruitment policies and practices
• Experience of supplier management, contract negotiation and performance monitoring
• Level A and B Psychometric Testing are advantageous but not essential