The Receptionist welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries in a polite and informative manner. Directs visitors and callers by maintaining employee and department directories; giving instructions.  Monitors visitor access and maintains security and emergency awareness. Provides departmental support on projects and tasks as needed.

• Greets and receives visitors in a friendly and professional manner, determines nature of business and answers questions or gives instructions as they approach the front desk. Assists visitors with special assistance requests.

• Serves as a liaison for administrative assistants and other employees with scheduling, and provisioning of services and facilities.

• Answers and screens incoming calls, determines intent and purpose of calls and forwards callers to appropriate personnel or department.  Provides callers with address, directions and other information. Ensures that all customers and employees are treated with kindness and respect.

• Provides support on projects and tasks as needed for the Office Services and Human Resources departments.

• Maintains knowledge of GFS structure, positions and department functions and conveys this information to other team members.

• Performs such individual assignments as management may direct.  Performs other clerical responsibilities such as issuing visitor badges, setting appointments, maintaining logs, etc.

• Maintains knowledge of GFS security and safety procedures and conveys this information to other team members.

• Performs other duties as assigned.

Our leading candidate will have:

• One year previous clerical experience with pleasant telephone voice and manner or an equivalent combination of education, training and experience required. 

• Two or more years receptionist/switchboard experience preferred.

• High School / Equivalent  required.

• Associate Degree Business or related field preferred.