• Localities - Sarita Vihar, Punjabi Bagh, Narela, Old Rajinder Nagar, Rajauri Garden
• Sub Roles - Offices, Hospital
• Role - Receptionist/Front Office
• Hiring Company Name - Apollo
• Max Experience - 2
• Min Experience - 0
• Receptionist Skills - Incoming Calls Handling, Inventory Management, Email Writing, Courier Transactions, Office Assets Management
• Job Shifts - Morning Shift
• Education - 12th Pass
• Job Type - Full Time
• Gender - Any

Description

• To welcome the patients with a pleasant smile and wish them.
• To attend telephone calls politely by strictly adhering to telephonic manner.
• To check if the patient is new or an old patient (Already registered).
• To get the information about the nature of illness and guide them to the concerned department.
• To give the registration forms and help them to fill and guide them to the Out Patient Department (OPD).
• To send the patient to the Medical Officer, if the information is not clear regarding their illness and guide them to the concerned department..
• To collect the reference letters if any.
• To check whether the patient has filled all relevant data in the registration form.
• To collect the fees for registration and prepare the receipt and handover to them.
• To give the registration card and hospital brochures to the patient.
• To handover the blue folder to the concerned OPD.
• If the patient is an old patient (Already registered.), guide them to the concerned OPD.
• To make a note on the form and in the computer if the doctor referred was the primary doctor, doctor on call / Causality Medical Officer s reference / reference letter.
• To make an entry of the referred doctors name and address in the computer.
• To guide the visitors to the concerned room / departments.
• To provide information regarding various preventive medical health checkups.
• To answer various queries of the patient.
• To take over the admission procedures / room shifting from 7.30 pm to 9.00 am
• To prepare the occupancy report, referral report, VIP report and credit list and distribute to the concerned departments.
• To handover the accounts of registration fees to the next shift person.
• To settle the registration fees in accounts on daily basis.
• To maintain the ISO / NABH / Lean Six Sigma documents.
• To participate and contribute to departmental quality initiatives.
• To be aware of departments performance and objective.
• To carryout data collection/support in data collection.
• To adhere to the safety norms of hospital and to follow both patient / staff safety.
• To perform any job/task as and when assigned by the superior.

Key Competencies

• Communication Skills
• Interpersonal Skills
• Professional knowledge
• Emotional stability behavioral approach
• Time management
• Interested Candidate can Apply