We  are  currently  looking  to  recruit  a Reactive Maintenance Surveyor to support the Compliance and Maintenance Manager in ensuring the first-class delivery of Building Services.

What you will be doing:

• To deliver a Reactive Works service in accordance with the Annual Work Plan

• To facilitate and arrange maintenance and property inspections for defect diagnosis, improvement or small schemes

• To take a lead role in the delivery of a Reactive Maintenance multi-property programme involving initial inspection, specifying, tendering, appointing contractors, supervising works and acting as Contract Administrator culminating in quality measurement and sign off

• To undertake ad-hoc inspections of properties post works, dispute resolution or quality control.

• To advise the Compliance and Maintenance Manager and internal clients on matters relating to minor repairs, maintenance and alterations

• To review reactive requests and take appropriate action including securing financial commitment.

• To record low priority non-essential works as outstanding and add to the Annual Work Plan with relevant prioritisation

• To programme and complete routine reactive repairs in line with KPI’s

• To liaise with the Building Liaison Officer and Schools Liaison Officer, FM team and custodians to agree the course of action for works and close outstanding actions

• To review reactive requests and liaise directly with the technical leads for more complex or larger works/projects

• To ensure good communication between all parties and to proactively facilitate multi-party communication for purposes of obtaining successful outcomes for property problems

• To appoint and work in conjunction with external consultants for the delivery of specialist services

• To ensure that all works are carried out in accordance with legislative requirements, industry best practice and in conjunction with the wider Building Services team

• To produce regular and ad-hoc reports and management information as required

What we’re looking for:

• A proven record of maintenance inspections, defect diagnosis and repair management to occupied buildings

• An understanding of statutory compliance and health and safety issues as they affect property

• Excellent communication skills – both verbal and written 

• Ability to work under own initiative and work as part as a team or individually

• A good problem solver who also possesses good organisational and administration skills

• An awareness of the local government environment

• Previous experience of all Microsoft applications

• Someone who is Solution driven and solution focussed

• A Surveying qualification would be advantageous

About Local Government Services

At Government Services, we’re transforming the way governments and local councils serve the public. We’re using technology, innovation and domain knowledge to improve services and deliver savings. Our teams are answering 30,000 emergency service calls every day and our Ultra Low Emissions Zone is helping Londoners breath cleaner air. Join us and discover better as you keep the country running smoothly.

What’s in it for you?

• A competitive basic Salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, you can contact Charlotte Barnett @ charlotte.barnett@capita.co.uk

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.