Job Summary:

A Quality Control Associate performs user interface testing of consumer-facing websites and proprietary web applications and recording any defects for review and fix. Enforce quality on all deliverables, conserving company and client satisfaction.

Qualifications/Skills:

• Associates Degree in Information Technology or related field• Basic knowledge in HTML/CSS• Skilled in Microsoft Office Suite (Outlook, Word, Excel etc.)• Working knowledge of web services• Quality Control experience is a plus.• Excellent command of the English language with exceptional writing, communication, and multi-tasking skills• Ability to adapt to changing business needs.• High attention to detail and ability to follow specific directions.• Ability to maintain the integrity of customer websites.• Type at least 40 WPM• Excellent time management & Problem Solving/Analysis• Strong work ethic and a demonstrated ability to work effectively in a team setting or work independently when needed• Project management experience and ability to take ownership of daily projects needs and provide progress updates

Duties & Responsibilities:

• Handling large, site-sized quality control tasks with exceptional detail taking several hours to complete• Handling smaller quality control tasks ranging in size from five minutes to twenty minutes to complete• Managing a daily queue of work and be flexible to handle requests as they occur• Test websites and platform projects by following written and verbal test procedures.• Analyze and report visual and functional deficiencies.• Evaluate accuracy of content and security protocols.• Create and maintain documentation, processes, and procedures.• Troubleshooting quality issues• Recommend process improvements.• Liaise with the different departments in production.• Additional duties assigned from time to time.