Why Join Coca-Cola North America? 

It’s an exciting time to work in The Coca-Cola Company’s flagship market. We’re accelerating our momentum as the fastest-growing large consumer goods company in North America by putting people at the heart of our business and everything we do – whether we’re innovating to give consumers the drinks and packaging sizes they want, or building our eCommerce capabilities. People are our focus when we’re collaborating with our diverse network of locally-connected bottling partners, and when we’re returning every drop of water we use to communities and nature. And people – with the different backgrounds, skills and perspectives they bring to our workplace – are helping transform our business, one big idea at a time. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.

The Quality Assurance Technician is responsible for, but not limited to the following responsibilities:

• The safe, accurate operation and maintenance of all laboratory equipment and for the upkeep of the Lab mainly through efforts utilizing Good Housekeeping and GLP#s. Technicians must have an elevated attention to detail with the ability to maintain precise documentation and exhibit professionalism and sound judgment.
• Familiarity with production equipment, on-line inspection equipment and the ability to routinely assist production is essential.
• Lab Technicians will also be expected to participate in and develop temporary studies/analytical procedures to assist in identifying opportunities for business improvements.
• Satisfactorily complete all training requirements listed in the Quality Assurance Technician JQM. Comply with all standard safety practices, safety rules, GMP and all CCNA rules and policies. Report and/or correct safety issues.
• Maintain proper safety conditions of equipment and surroundings.
• Fundamental responsibilities include the ability to perform and document all standard Line Checks and effectively communicate sub-par results to appropriate personnel.
• Participation in the corrective activities utilized to identify and correct non-conforming result issues is also required.

Technical Skills:

• Business Etiquette:  Ability to communicate with others, via telephone or in person, in a professional and helpful manner while simultaneously building credibility and rapport. This includes the ability to understand, be diplomatic and tactful, demonstrate appropriate behavior in social situations and maintain composure in negative circumstances in order to achieve results.
• Database and System Knowledge:  The knowledge and skills required to access and collect data via Company-approved databases or the Internet. This includes the ability to complete electronic forms, produce accurate reports, conduct investigative research, explain data and communicate results. This includes maintaining current knowledge and keeping up with new releases.
• Safety Procedures:  Knowledge of and ability to proactively recognize and report safety issues or incidences and maintain a clean, safe work environment (e.g., customer safety, keeping work aisles clear, sanitary health practices, proper placement of tools and machinery, chemical storage requirements, chemical preparation procedures)
• Demonstrated familiarity and understanding of GLP’s and documentation procedures.
• Ability to follow written procedures accurately and repeatedly.
• Ability to analyze data and reach valid conclusions during troubleshooting efforts.

Minimum Qualifications:

• 2+ years of experience in a laboratory or manufacturing environment.
• Bachelor's degree preferred.

Leadership Behaviors:

• DRIVE INNOVATION:  Generate new or unique solutions and embrace new ideas that help sustain our business
• COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS:  Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler)
• ACT LIKE AN OWNER:  Deliver results, creating value for our brands, our System, our customers and key stakeholders
• INSPIRE OTHERS:  Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible
• DEVELOP SELF AND OTHERS:  Develop self and support others’ development to achieve full potential

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.