Company Background:

Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

We bring the potential of people, nature, and technology together to make life better.

That’s our purpose. We are all IN to make life better!

Every day, Ingredion employees bring their skills, creativity, and passion together to deliver ingredient solutions that enhance people’s lives. We are innovators who combine the power of technology with the best of nature to delight our customers and consumers. We hold ourselves to the highest standards in ethics, safety, quality, and sustainability. Unlocking the potential of people, nature, and technology to make life better is what drives us in every aspect of our business.

If you are interested in making life better, we are all IN to learn more about you! A bit about what you can expect from the employee experience at Ingredion:

The chance to make a difference

No matter where you work in the company, you’ll have an opportunity to make life better… for our colleagues, customers, communities, and the world.

Passionate people, motivated to excel

Our highly talented people have a passion for learning and achievement and are driven by our inspiring purpose to make life better and our core values: Care First, Be Preferred, Everyone Belongs, Innovate Boldly, and Owner’s Mindset.

A warm, welcoming environment

At Ingredion, everyone belongs! We embrace diversity and foster an inclusive work environment where individuals feel supported and enabled to contribute their very best every day.

A place where you can grow personally and professionally

We believe everyone has great potential, and we strive to nurture that potential into great personal and professional achievements.

An environment that enables innovation and collaboration

We are creating the conditions that inspire and enable innovation - in our products and services, as well as in how we do our work day-to-day.

The QA Lead will be responsible for developing, implementing, and managing the laboratory instrument calibration, validation, and maintenance programs to meet good laboratory practices and quality systems requirements.

Core Responsibilities:

• Ensure a safe lab environment.
• Act as plant expert on equipment calibrations for the assigned laboratory instruments across the plant and assist in the development of calibration procedures.
• Develop, implement, maintain, and continually improve a maintenance program for each assigned type of instrument to maintain at optimum performance level. 
• Maintain calibration, maintenance, and repair documentation for each of 500+ instruments across the plant as specified by regulations or by in-house procedures.
• Develop calibration KPIs.
• Lead in Out-of-Specification, Deviation, and Out-of-Tolerance investigations generated by instrument calibration failures ensuring compliance to the quality management system, customer, and regulatory requirements.
• Repair laboratory equipment and qualify the repairs to ensure it performs at established levels from the original qualification reports.  Purchase and maintain inventory of replacement parts. 
• Direct workforce to perform all plant calibration to support the quality control and production laboratories.
• Maintain and coordinate the instrumentation validation program for API instrumentation.
• Act as backup for the batch record review process on all API and NF batches.
• Maintain and track a listing of venders for providing NIST certification of equipment and a supply of certified reagents and equipment for calibration.
• Provide assistance to audits for calibrations and qualifications regarding validation protocol as per customer, quality, and regulatory systems.
• Revise and develop laboratory SOPs to stay current with scientific developments, customer, and business needs. 
• Trend instrument data providing input to repairs, replacement, or obsolescence. 
• Work with QA, QC, Production, Metrology and Validation experts to develop methodology and reduce cost of qualification.
• Provide leadership to plant QA/QC on the purchase of major equipment for plant laboratories to include a review of operational cost, installation, and maintenance and the negotiation of pricing. 
• Train other employees in the Calibration Group and at the site on the calibration and instrument established repair program.  Maintain appropriate training records.
• Support Performance Management activities and provide ongoing personal development for direct reports.

Qualified candidates will have:

• Bachelor of Science Degree (i.e., Engineering, Chemistry, Physics, Applied Mathematics, Statistics, etc.) or significant experience in metrology.
• Five years’ experience working preferably in the food or pharmaceutical ingredients or products.
• High Performance Liquid Chromatograph (HPLC) troubleshooting, calibration, qualification, and maintenance experience.
• Instrument Validation (IQ/OQ/PQ) authoring and review experience.
• Experienced with ISO, HACCP, Food Safety, and training.
• Supervisory experience preferred. 
• Familiar with Lean Six Sigma tools, a plus.
• Strong written and verbal communication and interpersonal skills with the ability to interact with all levels of the organization.
• Strong computer skills with proven proficiency in Microsoft Word, Excel, Power Point, Electronic Documentation Systems and SAP a plus.
• Ability to effectively supervise a variety of direct report’s assignments while simultaneously completing self-directed projects.
• Available to work off shift and weekend hours as necessary.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

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We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, military status, or disability status.