THE ROLE 

As a QA Product Assessor located in the Atlanta Fulfilment Centre (FC), you will be key member of the QA team in assessing incoming goods onsite to ensure that the ASOS customer receives the right product that will meet their expectation.  You will act as a filter to ensure ASOS product is legally compliant for relevant standards based on the information provided.  It will also involve helping to rectify goods that have arrived but need reworking, to ensure that they are correct when sent to the customer. 

THE TEAM 

ASOS is one of the UK’s top fashion and beauty destinations, expanding globally at a rapid pace. Our values are to be authentic, brave, and creative, and we live and breathe these in everything we do.   
  

The QA Team at our Fulfilment Centre (FC) in Atlanta will be a key component in the continuing success at ASOS.com. They ensure that our products are the best quality they could possibly be, and that customers get great value for money. The ASOS QA team are instrumental in accomplishing our business objectives.  

What you’ll be doing…  

• Having accountability for checking and reporting on ASOS own buy or branded (as allocated) product arriving in the FC against the website and other ASOS systems to ensure the product is correct  

• Inspection and separation of substandard product, including minor rework as and when requested 

• Ensuring all reporting is performed using the QA IT tool 

• Analysing results of QA inspection to determine whether stock passes basic quality procedure

• Ensuring resolution and inspection of high returning styles and verbal customer complaints via the systems 

• Working to agreed key performance indicators including but not limited to productivity, cost saving and housekeeping standards.  

• Undertaking any reasonable task requested of you to support the QA departments responsibilities, tasks, and function

• Ensuring accurate information is added / updated on all relevant ASOS systems to allow the product to progress after the product assessment has taken place

• Building and maintaining strong working relationships with ASOS colleagues in all locations

 We’d love to meet someone with…  

• Previous warehouse experience is an advantage but not essential 

• The ability to work individually under his / her own initiative but as part of a larger team 

• Knowledge of how to apply basic rework tasks to product is advantageous 

• The ability to work to deadlines 

• Good analytical skills  

• Good team playing skills and show a can-do attitude

• Great organisational and planning skills 

• Strong verbal and communication skills  

• Great attention to detail and a natural problem solver with the ability to identify business issues, their impact and quickly drive a suitable solution

• Efficient in Outlook and Microsoft office specifically Excel

 â€¯â€¯ 

We are all equal!   
We’re committed to creating an inclusive workforce.  We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence because difference makes the world a better place.