What you’ll be doing:

• Interface point between Client Change Team, Capita Change Team, Capita Operation and third parties as necessary

• Definition of project scope, objectives and deliverables with key stakeholders

• Development of project plans and associated documentation, for example, RAID, Progress reports

• Clear understanding of risks/issues and their impact on project success, including the definition and execution of effective risk mitigation actions

• Managing scope products and deliverables to ensure they are delivered to agreed time, cost, quality, TCF and compliance objectives

• Defining resource requirements for each change item and/or project

• Ability to plan and schedule project timelines and milestones using the appropriate tools along with Identification and management of project dependencies and critical path

• Development and implementation of appropriate measurements and methodologies for managing change performance, to ensure delivery of agreed change standards, including time/quality/cost

What we’re looking for:

We are looking for an enthusiastic individual with a real passion for project delivery, who can work effectively and autonomously within a matrix managed environment. You will be adept at mobilising and initiating projects in a short space of time alongside monitoring and managing other project, IT and Operational team members. You will be comfortable working in a fast paced environment and possess a hands on approach to delivery. You will also be able to have a:

• Proven record of successful delivery of small and medium scale projects

• Proven record of risk and issue identification and management

• Experience of structured approaches to project and programme delivery using Prince 2 or MSP methodology

• Experience of Change Management and Change Governance within a PMO/PSO style environment

• Knowledge of relevant management and business change techniques such as lean, six sigma, business process modelling & re-engineering

What’s in it for you?

· A competitive basic salary of upto £45,000

· 23 days’ holiday pro rata

· The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

· Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

· Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

· Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

· You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

· Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.