Remote, work from home - Southeast Region (must be located in or near area)

Summary

Reporting to Regional Director of Strategy and Operations (“RDS&O”) and supporting the Medicare Advantage (“MA”) Southeast regional leadership team (Government Segment) the Project Manager - Strategy and Operations will be a key member of a cross-functional, collaborative team, including partnership with MA Market Presidents, Product, Marketing, Sales, Network Operations, Medical Management, Health Services, Coding, Finance, Stars, and Commercial Contracting.

The Project Manager - Strategy and Operations will be involved in leading projects and/or the development of new procedures/processes/policy solutions to address complex business needs within the SE region. They will help to assemble and mobilize capable, appropriately staffed market and matrix teams to achieve project and operational goals.  

Areas of responsibility include project assessment, management, monitoring, and data & initiative reporting as needed by the project and/or within the region.  

Position will be an individual contributor working on projects and processes, utilizing independent judgment and discretion within a business organization or across various functional areas.

To accomplish this, the Project Manager - Strategy and Operations must possess the energy and creative drive to effectively influence a team of high performing matrix professionals across multiple functions.

This role will serve as a critical resource to Southeast Regional Leadership in executing a cohesive and effective strategy to achieve core financial and operational goals, and will play a critical supporting role in the future growth and development of the region.

Responsibilities

• Support a combination of key business analysis and project management functions, including business requirements, project scoping, current/future state designs, organizing governance groups, creating and facilitating the execution of project plans
• Work in a customer-aligned fashion, developing an ability to implement best practice solutions that will ensure continued growth and excellent customer service. Positively contribute to organization’s shift toward a growth mindset and an external focus
• Engage and cultivate ongoing working relationships with assigned business SMEs and other matrix partners as needed to facilitate the execution of organizational and project objectives 
• Facilitate discussions and document key outcomes/action items/notes and other project artifacts in an organized and timely manner to facilitate project and initiative progression
• Help to build alignment across key decision owners and business areas, and ensure sign-off on project-based documents from appropriate business constituents
• Responsible for maintaining/reporting on certain key status and performance indicators, as relevant to assigned projects or other areas of responsibility
• Support senior leadership reporting and help as needed with the creation of reports and presentations, providing intel needed for decision making support as related to assigned projects/areas of responsibility
• Future travel may be required (when permitted) within SE markets

Qualifications

• Education:  Bachelor’s degree, highly preferred, MBA or other master’s degree desired. Equivalent business experience also considered
• Certification(s) in Lean, Six Sigma, PMP or other business process/analysis areas, preferred
• Experience: 3 or more years of progressive project management and/or business analysis experience; Medicare Advantage preferred. Other industry or transferable experiences also considered
• Experience partnering with other business leads and subject matter experts to drive results
• Experience developing business models, workflows and business readiness plans to ensure project delivery meets business needs
• Capacity for leading initiatives and influencing people on cross-functional teams; ability to drive transparency and accountability, and learn the strengths and weaknesses of the team so as to inform leadership to put people in a position to succeed
• Ability to develop strong relationships across multiple levels of the organization
• Track record of exceeding goals; ability to learn and make good decisions
• Effective communicator
• This role may require travel. You will need to be fully vaccinated in order to travel & meet the requirements for this position.

Technology Proficiency:

• Required: Microsoft Outlook, Excel, PowerPoint, Excel, and Word. Ability working with Tableau, SharePoint and/or other similar tools
• Desired: Microsoft project (or other equivalent tools)

This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.