We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

We’re looking for a Project Manager to join our Regulated Services Change Team. Here, you’ll be an integral part of the Change team within a project services environment. Working on external client deliveries, you’ll be responsible for managing the successful delivery of projects to agreed time, cost and quality standards. We’re looking for a strong, dynamic individual with proven project management capabilities to join us. A team player who takes pride in their work and helping the team deliver, you’ll have a flexible approach to successfully deliver to tight deadlines of changing scope. This role offers you an excellent opportunity to gain exposure to a number of different areas and stakeholders.

This Project Manager role is initially offered on a 6 month Fixed Term Contract basis, with a high likelihood of further extensions or a transfer to a permanent position elsewhere in the business.

Job title:

Project Manager - 6 Month FTC

Job Description:

What you will do:

• Deliver and manage projects on a day to day basis against the requirements and to the agreed budgets, plans, schedules and delivery dates to meet the agreed success criteria.
• Plan across all stages of the project lifecycle and obtain appropriate levels of sign-off.
• Execute the project plan, monitoring progress and taking all necessary actions and escalations where appropriate.
• Evidence that appropriate governance has been applied and maintained throughout the project lifecycle (internally / externally) including change control.
• Ensure RAID logs are relevant, current and communicated in a timely manner.
• Complete standard reporting e.g. weekly reports, ETC’s, Client Reports, board pack updates etc to requested timescales and quality consistently.
• Effective management of project spend and forecast following account best practice and reporting processes.
• Manage resource effectively and efficiently during the life cycle of the project, fulfilling all account planning and reporting requirements. Support the Resource planning process by providing regular and timely updates on resource requirements.
• Adhere to the change control process invoking it where/when project costs exceed agreed tolerance and/or where a new or missed requirement is identified.
• Ensure estimates are accurately completed and adhere to relevant governance approvals within the project life cycles.
• Fulfil your line management responsibilities to support both the company and our employees. Proactively provide regular and appropriate feedback to line managers and employees regarding individual’s delivery and behavioural performance. 

Your experience will include:

• Have a proven project management track record in a delivery environment. Bringing solid experience of the full project lifecycle.
• Demonstrate how your projects have been delivered against requirements and to the agreed budgets, plans, schedules and delivery dates and met agreed success criteria.
• Demonstrate effective and productive stakeholder management both internally at all levels and with clients and third parties.
• Build productive relationships with functions and third parties outside of the project team. Demonstrate how you have dealt with your key stakeholders in managing both positive and difficult situations.
• Demonstrated experience in being able to lead, motivate and manage cross functional, multi-disciplined teams.
• Demonstrated your understanding of commercial obligations, constraints and opportunities.
• Be able to demonstrate timely communications and that you have managed escalations at appropriate levels.

About Capita Regulated Services

At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services. 

 What’s in it for you?

• A competitive basic salary
• 23 days holiday (rising to 27) with the opportunity to buy extra leave 
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more  
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• This is initially a 6 month Fixed Term Contract, with a high likelihood of extension or transfer to a permanent role.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.  

What we hope you will do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. 

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.