Programme Manager 

Organisation

 - BUSINESS PARTNERING

Job

 - Programme Management

Position Type - Full Time

Contract: 12 month fixed term contract with permanency possible 
Team: Pan TfL Change Team 

Salary:  circa £68k plus excellent benefits 
Location: Southwark however team currently working from home

Are you someone who?
Has experience in delivering and managing complex change programmes?
Has experience of influencing, negotiating with, and providing challenge to senior stakeholders?
Can lead, develop and motivate staff?

Overview
Transport for London is one of the world’s best known and most successful integrated transport authorities. In just 20 years, TfL has gained global respect for its innovative and progressive approach to the identification of customer needs, delivery of high-quality service and use of mutually beneficial partnerships to maximise stakeholder and consumer value for money. We now play a key role in London’s recovery from the COVID-19 pandemic.  

TfL is currently in the midst of our biggest challenge; transforming into a modern, sustainable organisation and meeting our changing customer requirements whilst responding to the terms of our financial settlement agreement with the Government, whilst providing safe and reliable services to support London.  

By joining the Change team you’ll be joining a team of dedicated and motivated professionals. You’ll be helping TfL get back on its feet to financial sustainability and contributing to making a difference to mobility in London.

We are currently recruiting Programme Managers to be accountable for the successful Programme Management and leadership of specific pan-TfL Change Programmes. This includes providing structure and momentum throughout the lifecycle of the Programme, developing implementation approaches and programme schedules, putting resources and rigour in place and importantly building relationships and influencing senior stakeholders across the business to deliver those plans.

The specific areas we require Programme Managers are:

ERP 
Enterprise Resource Planning (ERP) is a broad set of processes, data, and systems that helps us to manage our business. Using ERP processes and tools, we process £11.7m in fares every day, issue payroll for all employees, and process 35,000 invoices to over 8,000 suppliers per period. The Change Programme Manager for ERP will work with the Head of ERP Programme to drive delivery of the end-to-end lifecycle of a structured ERP programme, that includes Finance, Procurement, HR & Workforce Management projects. 

Success Factors 
SAP SuccessFactors is an HR tool that provides cloud based software for human capital management. It incorporates core HR and talent management features. TfL has already implemented two modules - performance and goals and succession and development. We are now looking to implement the remainder of the SuccessFactors features including Employee Central, Recruitment and Onboarding, Learning and Compensation and Benefits. The Change Programme Manager for SuccessFactors will feed into the wider ERP programme and will work with the SuccessFactors business lead to drive the delivery of the end to end lifecycle of the implementation of SuccessFactors, both in terms of technical and business change. 

London Underground Change programmes
London Underground is delivering a range of changes, as it responds to changing customer demands, and reviews every aspect of the organisation becoming more agile and utilising new technology to become more efficient and environmentally sustainable. The Change Programme Manager, may manage one or more packages of change in the LU Change portfolio. They will bring structured thinking, a focus on dependency management and strong stakeholder and leadership skills and will be confident developing and driving programmes in a complex change environment. 

About you (Essential Criteria)

• You will have a proven record of delivering and managing the delivery of complex change programmes ideally within a unionised environment

• You will have excellent experience in influencing across an organisation to achieve common goals, presenting persuasive and compelling arguments for change

• You will have extensive experience in working with Directors and Senior Managers

• You will have broad experience of using a variety of programme management methodologies and tools

• You will be able to demonstrate your experience in building and leading matrix teams in a large and complex organisation, setting a collaborative culture, building capability and creating an environment of continuous learning

Please provide a CV and a cover letter (2 page maximum) referencing the project you are applying for including your key skills, knowledge and experience and how these align to the project.

Equality and Diversity 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, ethnicity, gender, sexual orientation, age or disability status.

On this recruitment campaign, as part of TfL’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and covering letters that could cause discrimination. 

Application Process  

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter.

The closing date for applications is Sunday 30th January 2022 @ 23:59

Benefits 

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area but mostly include:

Final salary pension scheme
Free travel for you on the TfL network
A 75% discount on National Rail Season Ticket and interest free loan
29/30 days annual leave plus public and bank holidays (delete one)
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel