Are you passionate about delivering great customer experiences powered by deep understanding of user needs & data? Do you want to revolutionize the way that enterprises protect their data? Do you love building new and deep relationships with our customers?  Would you love to do all the above at planet scale in a multibillion-dollar business group? If yes, we have a Job that excites you!!

Security and Compliance are perhaps the largest challenges our customers face today! These challenges are growing in speed and complexity at a seemingly exponential pace. The move to the cloud, new privacy regulations like GDPR, securing the Internet of Things (IoT), growing skill gap, increasing attacker sophistication and the growing economic opportunity for them are only going to make this more challenging and more important. We are ramping up the Compliance Product team at IDC with PM openings in Information Governance, eDiscovery & Audit.

We’re looking for a talented Program Manager who is energetic, self-driven and can easily switch from product management and planning to producing technical requirements that can be consumed by our engineering and research teams. This role requires cross-team, cross-company, cross-geo collaboration. The ideal candidate should have a strong affinity for the security and compliance industry, a demonstrated track record of great partner and customer engagement.    

About The Team

Microsoft 365 Security and Compliance division helps our customers be secure & compliant across their heterogenous environment by building products and services based on deep customer empathy. We are deeply committed to our workforce reflecting the diversity of our customers and our communities. Our mission is deeply inclusive: empower every person and every organization on the planet to achieve more. We expect each of us—no matter what our level, role or function is—to play an active role in creating environments where people of diverse backgrounds are excited to bring all of who they are and do their best work. We take pride in being a diverse and inclusive team, and we expect that you will join us on this mission.  

Responsibilities

Responsibilities
Identify User problems/Product opportunities based on user behavior

• Define feature specs to clearly map out customer problems with feature requirements and the success metrics.
• Collaborate with distributed teams to deliver features & enhancements and iterate
• Monitor progress of the product/feature throughout the development lifecycle, identifying risks and opportunities, keeping key stakeholders informed
• Drive analysis and support of investment decisions and offer business perspective to influence key strategic decisions
• Proactively identify issues that impede business group success and providing solutions / recommendation

Qualifications

Qualifications

• 3+ years of experience designing or developing product / services, preferably in the security and/or compliance space
• Deep sense of customer/user empathy
• Highly skilled at cross-org collaboration & effective communication across disciplines/groups.
• Technical curiosity and aptitude to quickly master service capabilities, technical issues, business trends, and customer needs.
• Strong project management skills and ability to lead multiple high-profile projects of varying timelines simultaneously 
• Motivated to work with and leverage internationally distributed development teams
• Bachelor’s + degree in computer science or related fields

Bonus: Previous work experience with security or compliance product suites, creating product experiences for managed services or running a managed service for end customers.

#SCMIDC

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.