This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite.

Cigna sells a suite of individual medical solutions which includes comprehensive medical and pharmacy benefits as well as programs and services to attract and engage target consumer segments. As the individual market landscape continually changes, development and execution of data driven, consumer focused product strategies is critical to Cigna's success.

Job Summary:

The Product Strategy Director is responsible for developing long term product strategies and implementing a competitive, data driven medical product portfolio to drive sustainable profitability and growth for the individual market segment.   This role will lead a team of product strategy managers who develop multi-year product strategy roadmaps and a team of product design managers who build the annual product portfolios for each market.  The director also leads teams responsible for the annual product policy filings and implementation.  Close collaboration with multiple stakeholders within the segment and across the Cigna enterprise is critical.  

Core Responsibilities:

Annual Product Portfolio Development

• Oversee annual product portfolio development, including setting strategies, performing product profitability, competitor and regulatory analysis, assessing consumer research, translating strategies into benefit plan details compliant with Affordable Care Act annual requirements informed by risk management and pricing strategies. 
• Oversee annual product policy and template filings, including development of policy language reflective of state and federal regulatory requirements and Cigna standards balanced with individual market risk mitigation approaches.  Ensure that product filing objections are responded to and all products are approved for Open Enrollment. 
• Own the product catalog platform to manage product data that feeds product filings and various operational systems.  Justify and secure necessary funding to ensure product catalog remains up to date to support annual changes.  Oversee creation of medical and pharmacy product implementation materials for downstream partners and the support of various sales systems.

Product Innovation

• Develop multi-year product strategy roadmap for individual market segment to support growth through market and product expansion opportunities.
• Assess market trends and oversee the research and recommendation of product enhancements and new product options to drive growth and profitability.  Includes analysis of regulatory environment at the federal and state level to drive development of multi-year roadmap across markets.  
• Collaborate with market, strategy, operations, risk management, pricing, analytics, network, pharmacy, and clinical managers to evolve product/network options to support growth opportunities.  Leverage Cigna enterprise industry leading health and pharmacy management resources as well as any necessary vendors to bring innovation to the individual market segment. 
• Develop business cases including cost/benefit, consumer and market analysis and champion product enhancements to obtain necessary funding and resources for implementation.
• Collaborate with key business and IT teams to develop high-level requirements for system changes and updates.
• Develop expertise in the Cigna organization, business processes and workflows to facilitate execution of initiatives.

Product Management

• Oversee medical product management activities including monitoring of key indicators for product performance including product metrics to optimize financial performance, perform market level product performance analysis and competitor analysis, assess test and learn opportunities for product refinements, and recommend new product options and enhancements.
• Partner with key marketing and distribution partners to develop collateral material and market messages for annual Open Enrollment cycle. 

Minimum Qualifications:

• Bachelor’s degree or equivalent product management experience preferred.
• 7-10+ years health insurance product management experience.
• Understand and interpret State and Federal regulations.
• Experienced management of product financials, marketing, and strategy.
• Strong people management, communication and influencing skills.
• Must be able to organize and lead large cross-functional team to accomplish multiple project objectives.
• Experience managing within a large organization with matrix environment.
• Must have excellent written and verbal communication skills and the ability to interact effectively at all levels of the organization including senior executives.
• IFP or Small Group ACA experience required.

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.