Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr,Domestos, Hellmann’s, Lipton, Wall’s, PG Tips, Ben & Jerry’s, Marmite, Magnum and Lynx. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace”

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JOB PURPOSE

The Product Specialist has responsibility for maintaining and developing multiple IT infrastructure solutions located in multiple locations. They act as a subject matter expert for the technologies which they cover, providing oversight of how those technologies are deployed and used. They must ensure that Unilever’s IT infrastructure solutions are effective and fit for purpose. They must identify changes to those IT infrastructure solutions which could deliver benefits or efficiencies, assess them and where appropriate work with the Engineering Services function to plan their deployment.

This role requires a high degree of collaboration with other Unilever IT groups, including but not limited to Capability, Estates, Design and Advisory, Platform Engagement, Service Management, Communication Services, IDAM, Enterprise Architecture and Cyber Security Risk Management. It also requires close working with the vendors of the products used to deliver Unilever’s IT infrastructure solutions.

RESPONSIBILITIES

The Product Specialist is the subject matter expert for IT infrastructure technology solution building blocks.

• Ensuring that technology building blocks are fit for purpose and meet business requirements. Driving standardisation of the technologies used to deliver those technology building blocks where appropriate.

• Defining requirements, test plans and success criteria for new IT infrastructure capabilities. Reviewing delivery of those new capabilities by the Engineering Services function.

• Maintaining Roadmaps for technology building blocks, which detail how they will be kept current for software and hardware and new features which will be assessed and deployed where appropriate.

• Producing and maintaining designs for technology building blocks, which detail how they should be deployed, managed, and expanded.

• Being aware of the latest Security Policy and Standards Framework. Ensuring that technology building blocks are compliant.

• Owning CMDB data for technology building blocks and ensuring its compliance with policy.

• Understanding the Total Cost of Ownership for technology building blocks. Sharing this data in a format which is usable for other teams.

• Reviewing, assessing and where appropriate approving proposals for the optimisation of Unilever’s IT infrastructure estate, which are made by the Engineering Services function or by EC Estates.

• Setting and maintaining monitoring, alerting, and reporting standards for technology building blocks. Working with the Engineering Services function to agree how those standards should be delivered.

• Setting and maintaining a standard for Baseline and Patch Management, which details a baseline to follow for each technology and how patches should be assessed and deployed.

• Advising on changes to technology building blocks which might be required to address an Incident or Problem.

• Advising on changes to technology building blocks which might be required to meet the needs of a project.

• Identifying risks related to technology building blocks. Maintaining an awareness of the overall level of risk for individual technology building blocks. Working with the Engineering Services function to agree mitigation plans for those risks. Ensuring delivery of those plans by the Engineering Services function.

• Contributing to ongoing improvements in team ways of working.

• Developing and maintaining key processes and documentation. 

• Encouraging cross team communication to ensure a good working relationship between teams.

• Providing weekly updates on team achievements, risks, issues, and improvements.

ALL ABOUT YOU

• Technical capability in a relevant technology, ideally in a large enterprise environment.

• Knowledge of Cloud Platforms – Microsoft Azure, Google Cloud Platform

• Responsibility for Enterprise class IT infrastructure with a large, global user base.

• Oversight of delivery of IT infrastructure by 3rd party suppliers.

• Working with teams of technical personnel in multiple global locations.

• Setting future direction for Platforms running Linux RHEL, SUSE. OL

• Designing and supporting the deployment of x64 virtual instances in cloud running RHEL/SUSE/OL for SAP, including Pacemaker cluster, SBD devices, NFS clusters/Azure NetApp files. Automation, build and life-cycle management

• Satellite and SUSE Manager deployment and estate management

• Effective communication and influencing.

• Puppet, Chef, Ansible automation

• Experience with hosting SAP applications on UNIX/Linux – Java and ABAP stacks and SAP HANA.

• Working as part of a regional/global/virtual team.

• Writing technical documentation.

• Solution evaluation including risk / benefit / commercial assessment.

WHAT WE OFFER

Not only do we offer a competitive salary, but alsoour pensionscheme,an annual bonus,a freegym,a staffshopand shares. You’ll get the opportunity to work directly with our renowned and exciting brands in a flexible and agile environment. We strive to achieve a family-friendly culture and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. 

In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate. 

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. 

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them to the IT Services Desk via Una Live Chat. 

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!