At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Cox Communications is looking for a Product Owner (Microsoft Employee Experience Platforms) who can drive definition of Solutions related to the Cox Intranet, Employee Social Collaboration, Information Architecture, Internal Employee Channels, Technical Content Authoring Tools and Employee Analytics. 

Key tools within this space include Microsoft 365 Intranet, Yammer, Stream, Microsoft Viva, Email Marketing tool and Rewards tools.   In this role, you will collaborate directly with business units and IT leadership to define Cox Communications corporate employee experience strategies and the tools platform roadmap. You will drive guidance of the applications, review and define governance recommendations as well as provide direction on future features for the platforms.

As the Platform Owner will be a key stakeholder in driving the vision for the end product and a sense for how it will fit into the company’s long-term goals.  You will define, document and prioritize the work that needs to be done. 

Primary Responsibilities and Essential Duties:

Lead projects to improve the overall tools leverage for the employee experience platforms such as the Intranet along with new tools supporting the solutionsDesign and collaborate on the company's information architecture including Microsoft 365 applications such as SharePoint Online, Yammer and the Intranet

Coordinates tool governance council meetings and updates intranet governance standards as required on an ongoing basis.

Research, recommend, and implement new employee experience technology based on emerging trends

Provide guidance, roadmap recommendations and strategic inputs as a SME of the platforms

Continuously evolve analytics and reporting metrics by monitoring and overseeing social engagement on the Intranet and other platforms.

In partnership with the digital communications team, enables the successful adoption of the applications across all business functions.

Assesses emerging cloud technologies to improve features and capabilities along with the business teams

Maintains up-to-date technical knowledge by attending seminars vendor presentations and reading professional literature.

Point of contact to multiple Corporate Departments

Write detailed user stories and acceptance criteria

Manage and groom backlog of user stories and acceptance criteria with the business owners

Participate in daily stand-ups

Qualifications:

Minimum:

3-5+ years of experience in Technology Product Owner positions 3-5+ years of experience in direct input to Information Architecture

3-5 years of experience with Microsoft 365 Platforms as it relates to Employee Experience

Strong communication skills (oral and written) including presentation (PowerPoint) with both business and technical leaders/peers

Experience with modern web-based interfaces, including social sites.

Ability to adjust on time sensitive tasks and lead outage calls

Ability to accomplish tasks both independently and collaboratively

Strong IT project management skills with familiarity of Agile/Scrum processes

Ability to effectively lead meetings both face-to-face and remote

Preferred:

Knowledge of social media platform algorithms and metrics.

Knowledge of journalistic writing and understanding of what makes a compelling story.

Skill and ability in Adobe Photoshop, Adobe XD, Adobe InDesign and Adobe Pro.

Working knowledge of HTML, CSS and Javascript.

Scrum Product Owner certification

Microsoft Certifications

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.