Job advert

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.

If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

An exciting opportunity has arisen to join the Product Delivery team within British Airways’ Global Revenue function. The team oversees the development and support of our selling and servicing platform which support ba.com, BA NDC APIs and external selling systems.

From designing a brand-new travel voucher proposition to launching flexible new products to the market and envisioning the future of airline retailing (NDC, Offer & Order Management), joining us now means becoming a key part of the airline industry recovery, bringing challenges and exciting opportunities to develop and grow as we strive to build back better.

Key accountabilities

• Define the vision of the selling and servicing platform and collaborate with IAG Tech, technology vendors, and other product teams around the business to deliver new capabilities.
• Design and deliver technical solutions to enable successful implementation of commercial and operational initiatives.
• Influence the design of new products and processes by working with industry bodies such as IATA and technology vendors to ensure developments meet BA’s requirements.
• Proactively identify opportunities for the exploitation of selling system capabilities to maximise the benefit to BA of existing and emerging technologies.

Qualifications

• Sound understanding of product management processes.
• Sound understanding of airline commercial processes, airline products, and airline products distribution.
• Good understanding of programme and project management, including Agile methodologies and working with software engineering teams.
• Strong analytical skills and making fact-based decisions.
• Strong interpersonal skills and the ability to lead and influence stakeholders at all levels and drive results in a fast-paced environment.
• Understanding of XML data structures.
• Experience in a Commercial Pricing, Availability and Price Distribution, Revenue Management, Reservations, or ticketing role desirable.
• Understanding of at least one higher level programming language desirable.

To succeed in this role, you’ll need to be an active problem solver, passionate about technology, willing to sharing your expertise to support the business, and always on the look out to challenge the status quo to deliver change and innovation.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.