Overview

About the Role

Join a team working on the future of Enterprise Holdings! This individual will focus on emerging initiatives enhancing global customer experience. The Product Manager will partner with corporate stakeholders and users in the field to develop internal products necessary to deliver elevated customer experiences. As a member of the Product Team, this role will support a variety of efforts aimed to eliminate customer and employee pain points through all aspects of the rental journey.

Product Managers are responsible for  leading product development efforts through design, build, launch, and monitor while ensuring business strategies and objectives are achieved.  This role will analyze the competitive landscape, manage product strategy, manage a product roadmap, and monitor product performance. The Product manager will also be responsible for establishing effective partnerships across all departments.

Company Overview

Enterprise Holdings Inc. and its affiliate Enterprise Fleet Management together offer a total transportation solution. Combined, these businesses – which include extensive car rental and carsharing services, truck rental, corporate fleet management and retail car sales – accounted for nearly $22.5 billion in revenue and operated nearly 1.7 million vehicles in fiscal year 2020.

Enterprise Holdings – through its integrated global network of independent regional subsidiaries and franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 9,500 fully staffed neighborhood and airport locations in 100 countries and territories throughout the world.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here

Responsibilities

Thoroughly understand and advocate for solutions to customer's problems as well as the business's goals and objectives, representing that point of view on a day-to-day basis

Own defining the problem that is to be solved; Develop and communicate business cases, vision and strategy to stakeholders, ensuring alignment with company strategies and goals

Collaborate with Product Discovery, Customer Experience and User Experience to define and prioritize the product road map

Own the selection and prioritization of product enhancements; Ensure requests and appropriate feedback are seamlessly integrated into the product road map and development processes by playing a key role in development efforts including planning, refinement, user acceptance testing, retrospectives, sprints and scrums

Manage the implementation of product development projects with internal teams and third-party vendors to ensure successful completion within appropriate budget guidelines and project timeline; work with implementation and Communications teams to develop product line communications and drive engagement

Develop and curate new ideas, determine which ideas will achieve critical objectives and should be promoted into features, and communicate the status back to stakeholders

Review new and existing product specifications to ensure the scope of the current and future product meets strategic objectives, ensuring commercial viability

Confirm completion of product development and determine readiness for market launch, ensuring delivery of well aligned, high value solutions through use of product life cycle and agile development methodologies

Monitor KPIs for the product against industry leading benchmarks

Obtain market information by performing primary research with field operations and other business partners as well as reviewing secondary research materials; Identify needs by talking to customers, monitoring feedback from various listening tools and collaborating with cross-functional business partners

Analyze and define market and competitive conditions; Stay up-to-date on new technologies to best serve Product Development goals

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum:

Bachelor’s Degree in Business, Computer Science or other applicable field required

Must have 3+ years of experience as one (or a combination) of the following:

Product Owner/Manager

Technical Project Manager

Business Analyst

Proficient in Microsoft Office Suite

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Preferred:

Working knowledge of tools such as Aha, Jira and Confluence

Competency Based: 

Forward-Thinking

Working With a Team

Detail-Oriented

Analyzing

Communication

Flexibility