Responsibilities

Identify User problems/Product opportunities based on user behavior

• Define feature specs to clearly map out customer problems with feature requirements and the success metrics.
• Collaborate with distributed teams to deliver features & enhancements and iterate
• Monitor progress of the product/feature throughout the development lifecycle, identifying risks and opportunities, keeping key stakeholders informed
• Drive analysis and support of investment decisions and offer business perspective to influence key strategic decisions
• Proactively identify issues that impede business group success and providing solutions / recommendations 

Qualifications

• 5+ years of experience designing or developing product / services, preferably in the security and/or compliance space
• Deep sense of customer/user empathy
• Highly skilled at cross-org collaboration & effective communication across disciplines/groups
• Technical curiosity and aptitude to quickly master service capabilities, technical issues, business trends, and customer needs
• Strong project management skills and ability to lead multiple high-profile projects of varying timelines simultaneously 
• Motivated to work with and leverage internationally distributed development teams
• Bachelor’s + degree in computer science or related fields

Bonus: Previous work experience with security or compliance product suites, creating product experiences for managed services or running a managed service for end customers.