We are on the lookout for several Product Designers (UX/UI) with a range of experience to join the User Centred Design team (UCD) here at Aviva. 

The User Centred Design team defines how our customers, partners and employees interact with our products and services. As a Product Designer you will ensure that our products and features are not only easy to use and address customer needs, but also align to business strategy and objectives.  

What you’ll do every day:

• You’ll be heavily involved in the discovery and definition of our digital products, taking the lead on UX and/or UI work. You’ll also work with others to define and deliver research that supports your work. Working on your own or with others to deconstruct briefs, then define and deliver designs using best practice UCD methodologies.  

• You’ll work closely with colleagues from Product, Engineering, Data, Research, Legal and QA - driving all stages of the design process.

• Always looking at data and insights from primary and secondary sources to get closer to the customer and to inform your design decisions and shape product strategy. 

• You’ll skilfully manage the demands and expectations of stakeholders and teams across the business, presenting your work and building relationships while representing the UCD team and championing the customer.   

• Working across Web, native iOS/Android Applications as well as looking to improve internal processes and Service Design aspects of Aviva’s far reaching customer experience.  

• Collaboration is key and you’ll be an active contributor to our team culture. You’ll constantly look to advance your own knowledge and take opportunities to share your learning back with the team. 

Skills & Experience required:

• Strong background in UX design methods, delivering outputs such as Wireframes, User Flows, Experience Maps, Information Architecture, Low-fi prototypes.  

• Competent in UI/Visual design and experience working with Front-end design frameworks, delivering pixel perfect designs when needed and following Aviva’s brand guidelines. 

• Experience running or supporting UX Research, knowing what research methodologies will get the most actionable insights to inform design.      

• Able to lead or support a UCD project from discovery to delivery and knows where and when to engage additional expertise.     

• Confident presenting project work with conviction to stakeholders, helping product and business peers with strategy to implement over time. 

• Has led projects and groups to define and sell a coherent medium to long-term vision, with milestones and short-term actions to get there. 

• Adapt the defined processes to suit the task in hand in order to solve problems and reduce complexity.  

• Proven experience working across web as well as native App (iOS/Android) is desirable. 

• Experience using: Figma (our primary design tool), Photoshop, Axure, Illustrator, Optimal Workshop, Adobe Analytics 

What will you get for this role?

• Salary of circa £60,000 depending on location, skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Manisha Dinesh a call on 07393 803498 or send an email to manisha.dinesh@aviva.com

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.