Role Title: Product Delivery Senior Business Analyst

Business: Global Banking & Markets

New or Existing Role: New

Grade: GCB5

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking an ambitious individual to join our team as Product Delivery Senior Business Analystworking together with colleagues to define, manage and achieve divisional business targets. 

Role Purpose                                                    

Product Delivery is a thriving and expert function that supports the Market & Securities Services Custody business globally. Our mission is to drive the digital transformation of Custody, through enabling delivery of digital channels and services, developing new products, strategic enhancements to our existing products as well as ensuring our products meet the regulatory / mandatory requirements within the markets that we operate.

In this role, you will:

• Perform analysis to elicit requirements and create documentation such as Business and Functional Requirements and Solution Design for mandatory & voluntary Corporate Actions processing
• Hold discussions with internal teams such as Product, Operations, Control and Technology as well as vendor teams where required to ensure requirements are appropriately managed and supported throughout the lifecycle.
• Understand and deliver the business and functional requirements for prioritized changes and manage the change to completion
• Proactively challenge the status of risks / Issues to ensure the appropriate mitigation & remedial plans are in place
• Ensure the upgrade is implemented in accordance with Industry Best practice guidelines, Market Standards and Vendor recommendations resulting in the streamlined & optimised business workflows to manage the lifecycle of all types of Corporate Actions on the TCS BaNCS platform.
• Encourage a positive working environment across disciplines and teams to ensure strong alignment
• Identify opportunities for improvement and suggestions for change

Qualifications

To be successful in the role, you should meet the following requirements:

• Knowledge of Equities or Fixed Income within a Custodian environment or Broker Dealer for Settlements, or Asset Services is highly desirable but not essential for this role
• Experience with Agile & Agile Methods
• Experience in delivering complex business and Technology system related changes and documenting business / functional requirements.
• Excellent attention to detail, with ability to communicate to different levels of audience 
• Strong written and verbal communication skills.
• Sound understanding of Technology infrastructure and software development lifecycle in the context of system changes
• Positive ‘can do’ attitude in all aspects of performing job duties.
• Flexibility in approach, and the ability to show initiative and respond quickly to changing situations.
• Ability to manage ambiguity and work to bring clarity by effectively engaging clients or partners
• Ability to execute role with a high level of autonomy while being mindful of when to seek guidance and approval
• Thrives working in a fast-paced, dynamic environment working across different groups and time zones.
• Must be a strong problem solver and effective communicator, with a partnership mindset

You’ll achieve more when you join HSBC.  

https://www.hsbc.com/careers

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As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.