What you’ll achieve
As an Integration Architect, you will be responsible for integration of commercial direct and partner ERP software with Dell. The ERP integration solution is offered across all commercial customer types and is a key component to our growth strategy in the commercial relationship business.

The Integration Architect is a business role and not an IT function.  The Integration Architect is responsible for the connection of commercial customer into Dell’s system for an integrated eCommerce shopping, buying and post-order experience.  The role involves working jointly with customers and internal sales teams to scope integration requirements, as well as building the most effective solution to meet the customers’ needs.  Additionally, the Integration Architect develops and executes project plans, inclusive of project scope, kick-off, timelines, testing, production, implementation, utilization as well as managing key stakeholder communications.   The role also requires interaction with internal IT teams, providing insight into current capabilities as well as envisioning future state functionality requirements. 

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

The ideal candidate must have technical project management experience as well as extensive experience working directly with customers. The candidate must be adept at handling multiple tasks and projects simultaneously while working with various support organizations, including Sales, Product Management, Help Desk, IT, Invoicing, and Finance, to deploy these integrated solutions.

• Typically requires 8+ years of related experience with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or equivalent experience
• Experience with eCommerce ERP Procurement integrations – Catalog, Purchase Order, Order Status, Invoicing, Advanced Shipping Notices, Order Status, etc.
• Proven experience with various protocols such cXML, xCBL, OCI, EDI with a specific focus on API’s (JSON, XML)
• Strong analytical skills coupled with decision-making
• Proven cross-functional collaboration to define, influence and execute solutions

Desirable Requirements

• Proven creativity and problem-solving skills
• Strategically focused, director to executive level communications skills (technical and business)
• Proven technical project management and life-cycle management experience
• Proven customer and business-facing communication and negotiation skills
• Preferred experience with ERP systems such as Ariba, SAP, Oracle, Peoplesoft, etc.
• Strong knowledge of e-Business technologies, process definition, and escalation management